Sales Support Associate

Mastronardi Produce•Kingsville, ON

11d•CA$55,000 - CA$55,000•Onsite

About The Position

Mastronardi Produce, a leader in the greenhouse vegetable industry, is seeking a Sales Support Associate for their Kingsville Head Office Sales team. This role is crucial in assisting the Sales Team with order entry, sales reports, product allocation, and general office duties. The associate will become the expert on internal sales systems and contribute to the company's mission of inspiring healthy living through flavorful produce.

Requirements

College Diploma in Business, Marketing, Communication or comparable related experience.
Attention to detail is a must.
Excellent internal and external communication skills are mandatory.
Experience with Microsoft office products.
Must possess valid Passport / Driver’s Licence.
Ability and willingness to travel when necessary.

Nice To Haves

Bilingualism in either French or Spanish.
Experience with Famous and ERP systems.

Responsibilities

Promote a “Customer 1st” attitude in all activities.
Assist sales staff with entering customer and purchase orders.
Ensure all documentation is completed for every transaction and track external system updates (Itrade, FoodLink, EDI, etc.).
Follow pricing guidelines set by the Sales Director to ensure profitable sales.
Facilitate training on customer requirements with Buying, Procurement, and Operations teams.
Input orders correctly, meeting deadlines, and communicate with Operations/Commodity Managers.
Assist sales staff with logistic duties to ensure customer service.
Be available during the two busiest seasons (October-December and April-May).
Develop expertise in internal systems (NAV) within their Pod and the sales team.
Select samples and mail packages.
Fax and distribute information for the Sales Team.
File all sales orders (pink copy) and faxed orders.
Fill in for Sales Account Managers when required.
Answer the Sales phone line in a timely and professional manner.
Maintain confidentiality of all company information.
Follow all company rules and regulations.