Temporary Sales Support Associate

Tapestry•Anchorage, AK

About The Position

The Sales Support Associate is an integral part of the store’s overall success and efficiency, with direct responsibility for supporting Coach’s brand commitment to customers. The role creates positive customer impressions through friendly, efficient interactions at the cash wrap and by helping maintain a well-organized sales floor. Accurate, effective handling of products from receipt through point of sale is essential. The associate welcomes and assists customers, supports sales-floor and store operations, handles point-of-sale transactions, and helps manage inventory, shipments, stockroom organization, and visual merchandising. The role requires strong attention to detail, organizational skills, effective communication, and the ability to work in a fast-paced retail environment. The position is temporary and requires a flexible schedule to meet business needs, including nights, weekends, peak season, and high-traffic retail days, including public holidays.

Requirements

At least 1 year of previous retail experience, such as cashier, stock, or sales experience; luxury retail service experience is preferred.
A combination of education and experience will be considered.
Current knowledge of fashion trends and marketplace competition.
Knowledge of cash register systems and basic computer skills, including using an iPad or laptop, Mobile POS, and the Internet.
Ability to use a walkie-talkie and understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Strong English-language proficiency (for EU).
Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, and high-traffic retail days, including public holidays.
Ability to regularly lift at least 25 lbs and occasionally lift up to 50 lbs; ability to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Nice To Haves

Previous luxury retail service experience.

Responsibilities

Welcome clients warmly and professionally, anticipate their needs, and provide personalized assistance.
Represent the brand internally and in the local market, including supporting social media engagement.
Operate the point-of-sale system accurately, keep the cash wrap organized, and handle cash and payment media in accordance with policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
Support sales-floor activities, respond confidently to customer requests, and partner with team members or management as needed.
Maintain housekeeping standards and follow Loss Prevention guidelines.