Sales Support Assistant
About The Position
As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner! Join Our Team as a Sales Support Assistant! Are you passionate about Inside Sales? S&C Electric Company is seeking a dynamic individual to join our Inside Sales Support function. As a Sales Support Assistant you’ll be crucial in ensuring smooth operations and supporting our diverse team. This roles supports Sales Operations and Inside Sales through the accurate processing, control, and auditing of sales orders, technical documentation and related systems information. The position combines sales order execution, document control, order coordination, and quality assurance while partnering closely with Sales, Inside Sales Representative, and leadership teams to ensure accuracy, compliance and timely execution of customer commitments. The roles requires strong technical aptitude, system proficiency, attention to detail and the ability to manage multiple priorities in a deadline-driven environment.
Requirements
- High School Diploma or Equivalent (GED).
- Prior experience in sales support, document control, technical support or administrative roles.
- Demonstrated proficiency with business systems and standard office tools.
- Strong attention to detail and organizational skills in a highly transactional, deadline driven environment.
- Proficiency in Salesforce, Oracle and Microsoft Office applications (Excel, Word, Outlook).
- Ability to communicate clearly and effectively, both verbally and in writing with internal teams and customers.
- Working knowledge of document control practices and centralized filed management.
- Ability to manage multiple tasks, maintain accuracy and meet deadlines with minimal supervision.
Nice To Haves
- Experience supporting technical or engineered products
- Familiarity with engineering drawings, ECOs or document revision control
- Experience in manufacturing, utility or industrial environments
Responsibilities
- Accurately process and manage sales orders and related requests within Salesforce and Oracle, ensuring completeness, compliance with standards, and timely resolution of missing or unclear information.
- Maintain, process and audit sales and technical documentation ensuring version control, ECO alignment and adherence to established documentation standards.
- Perform quality checks on orders and documentation, identify errors or gaps, and support the development and maintenance of standard work to improve accuracy, consistency and efficiency.
- Provide basic documentation support for Sales, Inside Sales and customers, partnering cross-functionally to clarify requirements, resolve issues and support successful order fulfillment.
- Communicate clearly with Sales, team members, and leadership, and take ownership for assigned work to ensure commitments are met with a high level of accuracy and reliability.
- Perform general administrative and support tasks to alleviate workload across Inside Sales and Sales Operations.
- Accurately process drawing requests and documentation submittals based on customer requirements and established standards.
Benefits
- Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
- Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave
- Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
