Sales Supervisor - Fairfax Corner

Warby Parker•Fairfax, VA

5d•Onsite

About The Position

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences. In this role, you will contribute to the company's success through direct customer interactions, sharing Warby Parker's story and mission, participating in process improvement, and engaging in special projects. You will promote an efficient, inclusive, and service-minded retail environment, demonstrate product knowledge, offer style advice, and find innovative ways to enhance the glasses-shopping experience. You will also lead selling on the floor, manage front-of-house operations, and conduct team meetings in the absence of a manager. Additionally, you will be responsible for opening and closing the store and fostering an inclusive culture.

Requirements

Professional retail experience at a customer-focused company
6+ months in a management position
Exceptional interpersonal and communication skills
Ability to deliver top-notch customer service
Ability to remain calm under pressure and adapt quickly
Entrepreneurial spirit
Curiosity and eagerness to learn
Passion for helping customers and teammates
Innovative, proactive problem-solving skills
Self-motivated to be a top performer
Able to bring a positive, fun energy to the workplace
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Nice To Haves

An upbeat, flexible team player who leads by example

Responsibilities

Communicate Warby Parker's values and brand philosophy to customers
Promote an efficient, inclusive, and service-minded retail environment
Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
Open and close the store
Help foster an inclusive culture by treating customers and colleagues with respect

Benefits

Competitive base salary/hourly rate
Variable compensation for eligible employees
Overtime pay for non-exempt employees (if required to work more than 40 hours in a workweek)
Health, vision, and dental insurance (for full-time employees)
Life and AD&D Insurance (for full-time employees)
Paid sick leave (for full-time and part-time employees)
Paid Holidays (for full-time employees)
Vacation days per year (for full-time employees)
Retirement savings plan (401(k)) (for full-time employees)
Parental leave (non-birthing parents included) (for full-time employees)
Short-term disability (for full-time employees)
Employee Stock Purchase Plan (for full-time and part-time employees)
Employee Assistance Program (EAP) (for full-time and part-time employees)
Bereavement Support (for full-time employees)
Optical Education Reimbursement (for full-time employees)
Free eyewear (for full-time and part-time employees)