Sales Supervisor

V Opco LLC•New York, NY

8h•$20 - $22

About The Position

Vince is seeking a highly motivated, results-driven, luxury-minded Sales Supervisor who leads through selling and elevates every client interaction. The role calls for strong sales performance, ownership of a client book, deep product knowledge, and the ability to deliver luxury service consistent with the Vince brand. The Sales Supervisor sets the tone on the sales floor by modeling effective selling behaviors and clienteling. The position also supports store operations as needed, including point-of-sale activities, merchandising, inventory, and visual standards, while upholding company policies and operational procedures. Responsibilities may change based on business needs. Compensation is listed as “$xx-xx/hr” plus eligibility for sales-based incentive programs. Salary depends on factors including experience, skills, and geographic location.

Requirements

At least 2 years of experience in retail sales; luxury retail experience is preferred.
Proven ability to meet or exceed sales goals and performance metrics.
Strong selling instincts, including the ability to understand clients, build rapport, and close sales without pressure.
Strong knowledge of the Vince brand identity and ability to connect clients with its aesthetic through personalized styling.
Strong verbal and written communication and relationship-building skills.
Positive, motivating energy and the ability to contribute to a collaborative, high-performing team.
Self-motivated, goal-oriented, and proactive in generating business.
Comfort with POS systems, CRM tools, and Microsoft Office.
Ability to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor.
Flexible schedule and availability to work weekends, evenings, events, and holidays.

Nice To Haves

Experience in a luxury retail environment.

Responsibilities

Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
Develop an in-depth understanding of Vince fabrics, fits, construction, and design intent, and use that knowledge to support purchasing decisions.
Build and grow a client book through proactive SMS and email outreach, personalized follow-up, and referrals to generate repeat business and client loyalty.
Communicate the Vince aesthetic confidently and make styling conversations brand-focused and sales-oriented.
Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and consultative selling.
Model strong selling and clienteling behaviors on the sales floor to support and elevate the team.
Support store operations as needed, including POS, merchandising, inventory, and visual standards.
Uphold company policies, loss-prevention requirements, and operational procedures.

Benefits

Medical, dental, and vision coverage.
Flexible spending and health savings accounts, with employer funding for the health savings account.
401(k) with employer match.
Paid time off for vacation, sick, and personal time, as well as company holidays.
Clothing allowance and merchandise discounts.
$400 annual gym reimbursement.
Mental health support tools and telehealth psychology and psychiatry.
Paid parental leave and supplemental infertility coverage.
Life, accidental death and dismemberment, short-term disability, and long-term disability insurance.
Supplemental hospital indemnity, specified disease, and accident coverage.
Pre-tax commuter benefits for transit and parking.
Discounted pet, home, auto, and legal insurance.