Sales Supervisor
CLORE INC.•Toronto, ON
•Onsite
About The Position
The Sales Supervisor is responsible for running the sales floor, supporting and guiding the team, and ensuring the store is always ready and tasks are completed. This role involves training staff, solving customer or operational issues, and helping to maintain a positive, professional environment.
Requirements
- 1+ years of retail experience
- Strong customer service and conflict resolution skills
Nice To Haves
- Experience leading a team preferred
Responsibilities
- Lead the floor during your shift to make sure customers get great service
- Support and coach Beauty Advisors and Inventory staff to build product knowledge, improve service, and stay focused on daily goals
- Help with opening and closing the store and supporting team coverage
- Make sure the store is clean, stocked, and ready at all times
- Step in to help solve customer issues or complaints
- Train new team members on store routines, cash handling, safety and company policies.
- Help with restocking, store organization, visuals and cashier (POS) when needed
- Share feedback with the Store Manager on staff performance, inventory issues, and store needs
- Ensures floor is properly stocked, assists with cycle counts, flags shelf gaps, supports Inventory Specialist
- Follow up on store tasks and make sure team members complete what’s assigned
- Contribute to a positive, fun, and professional team environment
- Leads the team in maintaining merchandising standards on the floor. Keeps displays tidy, shelves organized, and supports resets during promotions or seasonal changes. Flags merchandising issues to leadership
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
