Sales Supervisor- Retail

Spartina LLC•Dunedin, FL

9h•Onsite

About The Position

A Spartina 449 Sales Supervisor assists the Store Manager in motivating and inspiring the team to achieve store productivity goals. The supervisor helps analyze week-to-date, period-to-date, and year-to-date sales and develop action plans to drive sales. The role also involves managing payroll budgets to keep the store’s contribution on target, using the team’s skills effectively, and supporting positive staff and customer experiences. The supervisor assists with recruiting and hiring to keep the store fully staffed and helps manage store operations consistently and in compliance with company standards. The role requires prior retail management experience, a flexible schedule, and availability to work nights, weekends, and holidays. The Sales Supervisor represents the Spartina 449 brand, delivers customer service, supports sales and merchandising, and supervises employees in the absence of store management. The role includes opening and closing the store, maintaining operating and cleanliness standards, handling register and deposit procedures, and staying current on company policies, store systems, product knowledge, and business financials. The position requires prolonged standing and walking, frequent lifting or carrying of items up to 35 pounds, reaching, bending, and kneeling, and the ability to remain active throughout a shift. Correctable vision and hearing are needed to assist customers.

Requirements

Prior retail management experience.
Ability to engage and speak with customers.
Ability to motivate team members and lead by example.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to learn and represent the Spartina 449 culture and brand.
Ability to manage deposits.
Computer skills.
Ability to remain standing and walking for prolonged periods and stay active throughout a shift.
Ability to frequently lift or carry boxes, inventory, or materials weighing up to 35 pounds.
Ability to reach, bend at the waist, and kneel while restocking.
Correctable vision and hearing sufficient to assist customers.

Responsibilities

Represent Spartina 449 and embrace its core culture and brand.
Assist the Store Manager in motivating and inspiring the team to achieve productivity goals.
Review sales performance and help develop action plans to drive sales.
Manage payroll budgets to help ensure the store’s contribution is on target.
Use team members’ individual and collective skills effectively and support positive staff and customer experiences.
Assist with recruiting and hiring to keep the store appropriately staffed.
Maintain merchandising and retail operating standards and keep the store neat and clean.
Provide exceptional customer service, connect with customers, understand their needs, respond to requests and concerns, and present appropriate product options.
Process accurate and efficient sales and return transactions, and perform cashier, returns, and reserve-online-pickup-in-store duties without negatively affecting the customer experience.
Follow company policies, procedures, and safety standards, and handle assorted merchandising and sales responsibilities.
Supervise employees to complete tasks and achieve goals when store management is absent.
Manage the sales floor and drive retail sales by addressing guest concerns, coaching employees, and mitigating product loss when store management is absent.
Ensure daily remerchandising, replenishment, corporate communications, and cleanliness standards are properly completed during opening or closing.
Open and close the store according to established procedures and checklists; ensure registers, doors, and alarms are handled correctly.
Complete deposit documentation and packaging accurately and help ensure discrepancies are reconciled and cleared by accounting.
Carry out management cashier duties, including return, exchange, and check approvals and issuing merchandise vouchers in accordance with company policy.
Stay current on company policies, standards, procedures, store systems, product knowledge, and business financials.
Perform other related duties as assigned.