Retail Sales Supervisor
About The Position
The Sales Supervisor develops the retail team’s sales proficiency and guest-engagement skills to help achieve revenue and budgeted sales targets. The role supports team members’ growth, ensures adequate staffing and effective scheduling, models the company’s guest-engagement sales approach, and helps teams execute store standards and daily tasks. The supervisor also assists with escalated guest situations, uses data to assess departmental priorities, and partners with Retail Sales Managers to meet and exceed sales goals. The position fosters team development through regular check-ins, one-on-one meetings, and performance-management sessions, providing feedback and supporting career advancement. It also helps cultivate a positive store culture by acting as a servant leader and implementing initiatives to improve morale and engagement while meeting business goals. The hiring pay range is $22.00–$28.60. Eligible, non-exempt team members may receive overtime pay. Retail team members are eligible for team bonuses based on specified goals and KPIs. Benefits are available subject to eligibility requirements and include medical, dental, vision, a 401(k) with company match, vacation, paid sick leave, a flex or health spending account, an Employee Assistance Program, holiday pay, and life insurance, with eligibility varying by benefit.
Requirements
- High school diploma or GED equivalent.
- Five years of retail experience in a direct customer-interactive environment.
- Three years of supervisory experience.
- Proficient experience with Microsoft Office programs.
- An equivalent combination of education and experience will be considered.
Nice To Haves
- High-volume retail experience.
- Experience working with Tableau.
Responsibilities
- Support and develop each team member through the sales proficiency process.
- Ensure the retail store team is accurately staffed.
- Assist with developing schedules that match team-member skills to guest demand.
- Model the Living Spaces Guest Engagement Sales Model during sales engagements.
- Execute Sales Floor Leadership and Guest Engagement Leadership responsibilities when assigned.
- Ensure the team completes ongoing development training.
- Execute style guide directives.
- Ensure store teams complete daily task lists.
- Help address escalated guest situations and resolve them.
- Interpret and apply data to assess current departmental priorities.
- Partner with Retail Sales Managers to meet and exceed sales goals.
- Develop team members through regular check-ins, one-on-one meetings, and performance-management sessions, providing feedback and supporting career advancement.
- Foster a positive store culture and implement initiatives that improve morale and engagement while meeting business goals.
Benefits
- Medical insurance for eligible full-time team members.
- Dental insurance for eligible full-time team members.
- Vision insurance for eligible full-time team members.
- 401(k) with company match for eligible full-time and part-time team members.
- Vacation for eligible full-time team members or as otherwise required by applicable law.
- Paid sick leave for eligible full-time and part-time team members.
- Flex or health spending account for eligible full-time team members.
- Employee Assistance Program for eligible full-time and part-time team members.
- Holiday pay for eligible full-time team members.
- Life insurance for eligible full-time team members.
- Overtime pay for eligible, non-exempt team members.
- Team bonus based on meeting specific goals and KPIs for retail team members.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
