Part Time Sales Supervisor, Destin FL

Michael Kors•Destin, FL

3d•Onsite

About The Position

Michael Kors is seeking a fashion-minded Sales Supervisor to help achieve personal and store sales goals, develop lasting client relationships, and provide staff supervision and guidance in accordance with company policies and procedures. The role is focused on maintaining the highest standards of customer service in a creative, fast-paced retail environment. The Sales Supervisor supports sales, customer service, store operations, merchandising, and human resources activities. The position collaborates with the store manager and sales associates to support business goals, maintain store standards, and ensure a positive customer experience. Minimum two years of specialty retail experience is required.

Requirements

Minimum two years of specialty retail experience.

Responsibilities

Meet personal and store sales goals.
Develop personal sales techniques and help associates develop their sales techniques to maximize sales.
Use elevated sales and service standards to maximize performance.
Maintain in-depth knowledge of merchandise and an interest in fashion and market trends.
Monitor sale details, including shipping, alterations where applicable, and special requests, to ensure customer satisfaction.
Ensure sales-related policies and procedures are followed.
Encourage and support staff in providing high-level customer service.
Build and maintain repeat clientele using a personal client book and help staff use their client books.
Resolve client problems and complaints promptly and effectively, and assist sales associates with customer-service issues such as returns and defective merchandise.
Collaborate with the store manager on risk management, physical security, cash controls, and inventory management.
Train sales staff in appropriate register usage and maintenance, and properly execute management register functions.
Assist with stock, shipping, receiving, related procedures and paperwork, and participate in inventories.
For offsite drivers only, drive product to and from the offsite location as needed.
Keep the selling floor neat, organized, stocked, and consistent with the correct visual image.
Assist with implementing and maintaining merchandising and visual directives.
Ensure deliveries are processed promptly, identify product concerns, and communicate inventory needs.
Maintain professional image and grooming standards reflective of the brand.
Adhere to the work schedule, including time and attendance requirements.
Support and follow up on training programs and seminars.