Full Time - Sales Specialist - Flooring - Day

Lowe's Companies, Inc.•Greer, SC

1d•Onsite

About The Position

As a Sales Specialist at Lowe’s, you help customers identify the products they need and turn home-improvement project ideas into reality. The role involves consulting with customers, answering questions, and providing product information, specifications, promotions, and financing options to support sales and meet customer needs. Sales Specialists are active throughout the store or garden center, communicating with customers and answering phones. Department placement is based on hiring needs and skillsets and may include Flooring or other listed departments.

Requirements

High school diploma or GED.
One year of customer-facing sales experience or six months of Lowe’s retail experience. If the education requirement is not met, three years of external customer-facing sales experience or 18 months of Lowe’s retail experience is required.
One year of sales or customer-service experience in a sales environment with required sales goals or metrics.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to stand and sit for prolonged periods.
Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Obtain sales-related licensure or registration if required by state law; Lowe’s will support and fund this requirement.

Nice To Haves

One year of experience completing customer sales orders.
One year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
Two years of experience designing customized products for customers using 20/20 or a Computer-Aided Design system.
Professional certification related to the department being considered.
Bilingual skills.

Responsibilities

Seek out customers, understand their needs, answer questions, and explain the advantages of Lowe’s products and services.
Serve as a customer and vendor point of contact in the department; provide project estimates, schedule installer visits, process and track customer orders and installations, and follow up on project completion.
In the Pro Department, focus on external accounts and outside sales and services.
Monitor inventory levels and work with vendors and other stores to locate merchandise and order replacement stock.
Conduct price reviews according to pricing policies and maintain pricing and related documentation.
Support checkout functions, call buttons, departmental pages, and requests for assistance.
Train and coach department associates on the sales floor, including on-the-job training and development needs.
Complete other duties as assigned.