Full Time - Sales Specialist - Appliances - Day

Lowe's Home Centers•Abilene, TX

16h•Onsite

About The Position

As a Sales Specialist in the Appliances department, you help customers identify products for their projects and turn their ideas into reality. You serve as a product expert, explaining product specifications, features, promotions, and financing options while providing consulting services to help meet customer needs. The role involves active movement throughout the store, answering phones, and frequent customer communication. Department assignments may vary according to hiring needs and skillsets. The position may occasionally require travel to meetings, training, or nearby stores. Working conditions can include indoor and outdoor environments, variable or extreme weather, noise, and moving or shaking objects and equipment.

Requirements

High school diploma or GED.
One year of customer-facing sales experience or six months of Lowe's retail experience. If the education requirement is not met, three years of external customer-facing sales experience or 18 months of Lowe's retail experience is required.
One year of sales or customer service experience in a sales environment with sales goals or metrics.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to stand and sit for prolonged periods.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Ability to obtain sales-related licensure or registration if required by state law; Lowe's will support and fund this requirement.
Follow lifting guidelines: single lifts are limited to 75 pounds, and team lifts are used minimally starting at 75 pounds or when needed. Powered equipment must be used as required, with proper training or assistance from a trained coworker.

Nice To Haves

One year of experience completing customer sales orders.
One year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
Two years of experience designing customized products for customers using 20/20 or a Computer-Aided Design system.
Professional certification related to the department.
Bilingual skills.
Military or veteran background.

Responsibilities

Seek out customers, understand their needs, answer questions, and explain the advantages of Lowe's products and services.
Serve as a point of contact for customers and vendors in the department.
Provide project estimates, schedule installer visits, process and track customer orders and installations, and follow up to ensure projects are completed.
Monitor inventory to support sales, coordinating with vendors and other stores to locate merchandise and order replacement stock.
Review prices according to pricing policies and maintain pricing and documentation.
Support checkout functions, call buttons, departmental pages, and requests for assistance.
Train department associates on the sales floor and coach them on development needs.
Complete other duties as assigned.