Full Time - Sales Specialist - Millwork - Day

Lowe's Home Centers • Scottsdale, AZ

5d • Onsite

About The Position

The Sales Specialist works in a Lowe’s department—in this posting, Millwork—and helps customers identify products and services for their home improvement projects. The role involves consulting with customers, answering questions, explaining product specifications, features, promotions, and financing options, and helping close sales. Specialists are active throughout the store, communicating with customers, answering phones, and supporting project needs through estimates, installer scheduling, order processing and tracking, and follow-up. Department assignment may vary according to hiring needs and skillsets.

Requirements

• High school diploma or GED, or qualifying alternative experience: 3 years of external customer-facing sales experience or 18 months of Lowe’s retail experience if the education requirement is not met.
• At least 1 year of customer-facing sales experience or 6 months of Lowe’s retail experience.
• At least 1 year of sales or customer service experience in a sales environment with required sales goals or metrics.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to stand and sit for prolonged periods.
• Ability to lift at least 25 pounds unassisted, or lift over 25 pounds with or without an accommodation.
• Obtain sales-related licensure or registration if required by state law; Lowe’s will support and fund this requirement.

Nice To Haves

• At least 1 year of experience completing customer sales orders.
• At least 1 year of experience promoting product-related services and plans such as installation, delivery, credit financing, or extended protection plans.
• At least 2 years of experience designing customized products for customers using 20/20 or a Computer-Aided Design system.
• Professional certification related to the department being considered.
• Bilingual skills.

Responsibilities

• Seek out customers, understand their needs, answer questions, and explain the advantages of Lowe’s products and services.
• Serve as a point of contact for customers and vendors in the department; provide project estimates, schedule installer visits, process and track customer orders and installations, and follow up to ensure project completion.
• In the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory to support sales, coordinating with vendors and other stores to locate merchandise and order replacement stock.
• Perform price reviews according to pricing policies and maintain pricing and documentation.
• Support checkout functions, call buttons, departmental pages, and requests for assistance.
• Train department associates through on-the-job sales-floor training and coaching on development needs.
• Complete other duties as assigned.

Benefits

• Competitive pay and flexible schedules.
• Additional bonus opportunities based on sales performance.
• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• 10% Associate Discount.
• Track to the Trades program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED