Part Time - Sales Specialist - Appliances - Flexible

Lowe's Companies, Inc. • Espanola, NM

9d • Onsite

About The Position

As a Sales Specialist at Lowe's, you help customers identify the products and services they need and turn home-improvement project ideas into reality. You communicate with customers throughout the store or garden center, discuss project needs, answer questions, and provide product information, promotions, and financing options to support sales and ensure customer needs are met. Depending on hiring needs and skillsets, the role may be in Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.

You also serve as a point of contact for customers and vendors in your department. The work may include preparing project estimates, scheduling installer visits, processing and tracking orders and installations, monitoring inventory, maintaining pricing documentation, and following up on projects. Sales Specialists support checkout and other departmental requests and train or coach associates. The role is part-time, with schedules described as flexible. It involves active movement around the store or garden center and may include working indoors or outdoors in varying weather and noise conditions.

Requirements

• High school diploma or GED.
• One year of customer-facing sales experience or six months of Lowe's retail experience. If the education requirement is not met, three years of external customer-facing sales experience or 18 months of Lowe's retail experience is required.
• One year of sales or customer-service experience in a sales environment with required sales goals or metrics.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to stand and sit for prolonged periods.
• Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
• Obtain sales-related licensure or registration if required by state law; Lowe's will support and fund this requirement.

Nice To Haves

• One year of experience completing customer sales orders.
• One year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
• Two years of experience designing customized products for customers using 20/20 or a Computer-Aided Design system.
• Professional certification related to the department being considered.
• Bilingual skills.

Responsibilities

• Seek out customers, understand their needs, answer questions, and explain the advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors in the department.
• Provide project estimates; schedule installer visits; process and track customer orders and installations; and follow up to support project completion.
• In the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels and work with vendors and other stores to locate merchandise and order replacement stock.
• Conduct price reviews in accordance with pricing policies and maintain pricing and documentation.
• Support checkout functions, call buttons, departmental pages, and requests for assistance.
• Train department associates through on-the-job sales-floor training and coaching on development needs.
• Complete other duties as assigned.

Benefits

• Competitive pay and flexible schedules.
• Additional bonus opportunities based on sales performance.
• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• 10% Associate Discount.
• Track to the Trades program.
• Lowe's will support and fund any sales-related licensure or registration required by law in the associate's state.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED