Sales Specialist - Upsell

Aura

5h•Remote

About The Position

Aura is expanding its Inside Sales team and seeking high-energy, ambitious Upsell Sales Specialists to help our existing customers maximize the value of their Aura memberships. In this remote, work-from-home position, you'll proactively engage current Aura customers, consult on their needs, and offer additional products and upgrades that strengthen their digital protection. This is a great opportunity to make an immediate impact, develop your consultative sales skills, and grow your career in a fast-paced tech environment.

Requirements

Passionate about helping people and naturally engaging in conversations
Self-driven, competitive, and thrive in a fast-paced sales environment
Team player who knows how to win individually and together
High integrity, a strong work ethic, and a commitment to continuous learning
Love working hard, having fun, and celebrating success with your team

Responsibilities

Master and evangelize Aura’s story and mission to “create a safer internet” for individuals and families
Become an expert on Aura’s product suite and how it protects customers’ digital lives
Make daily outbound calls to existing customers to discuss enhanced protection options, upgrades, and additional features
Consult and advise customers on the best ways to strengthen their online safety through personalized solutions
Achieve or exceed monthly upsell and revenue targets
Collaborate with team members to continuously improve sales approaches and customer experience
Stay informed on industry trends and cybersecurity news to act as a trusted advisor to customers