Sales Solutions Engineer

Accommodations Plus International • Melville, NY

2d

About The Position

The Senior Sales Solutions Engineer is the technical voice of API in the sales cycle. This senior individual-contributor role partners with Sales leadership and Client Delivery to understand airline and travel-operator requirements, design solutions on API’s SaaS platform, and demonstrate how the technology supports crew planning, accommodation sourcing, and day-of-operations management. The role is suited to a seasoned pre-sales professional experienced in complex enterprise B2B SaaS and comfortable engaging executives, operations leaders, and technical teams.

The position is full-time. API supports a 24/7/365 operation; core hours are standard business hours, with flexibility needed to accommodate client time zones, demonstrations, and travel. The role may require approximately 20–25% travel. It operates in a professional office environment and routinely uses standard office equipment. Duties and responsibilities may change according to business needs.

Requirements

• 7–10 years of experience in solutions engineering, sales engineering, or technical pre-sales, with a strong track record in enterprise B2B SaaS.
• Demonstrated success supporting complex, multi-stakeholder sales cycles and contributing to six- and seven-figure SaaS deals.
• Working knowledge of APIs (REST/JSON), data integration concepts, and enterprise security and compliance expectations.
• Exceptional presentation, storytelling, and whiteboarding skills, with the ability to adapt to technical and non-technical audiences.
• Strong written communication skills, including RFP responses and solution documentation.
• Bachelor’s degree in business, information systems, engineering, or a related field, or equivalent experience.
• Ability to work independently in a remote environment and travel approximately 20–25%.

Nice To Haves

• Experience in travel, airline, hospitality, transportation, or workforce-management technology.
• Experience with CRM and sales tooling, such as Salesforce, demo platforms, and mutual action plans.
• Familiarity with SQL, data visualization, or scripting for demos and proof-of-concepts.
• Multilingual skills, particularly Spanish or Portuguese.

Responsibilities

• Lead technical discovery with airlines, cruise lines, rail operators, and travel partners to identify operational pain points, integration needs, and success criteria.
• Design and present tailored solutions on API’s SaaS platform, translating complex workflows into clear business value.
• Deliver live demonstrations, proof-of-concepts, and executive presentations to operations teams and C-suite buyers.
• Own technical responses to RFPs, RFIs, security questionnaires, and contract-stage technical negotiations in partnership with Sales and Legal.
• Assess client systems and data flows, including crew management, scheduling, and payment systems, and recommend API-based or file-based integrations.
• Work with Product, Engineering, and Client Delivery to scope implementations, define timelines, and set expectations before contract signature.
• Ensure a clear handoff to Client Delivery so sales-cycle commitments are carried through onboarding.
• Partner with Account Executives on opportunity strategy, qualification, competitive positioning, and forecasting accuracy.
• Capture market and customer feedback and communicate product gaps and opportunities to Product leadership.
• Build and maintain demo environments, reusable assets, case studies, and technical sales collateral.
• Represent API at industry conferences, webinars, and customer events.
• Perform additional responsibilities if designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO), or Information Assurance Accounting Officer (IAAO).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior