Sales Solutions Engineer

Accommodations Plus International•Melville, NY
•$125,000 - $135,000

About The Position

The Senior Sales Solutions Engineer serves as the technical voice of API throughout the sales cycle. The role partners with Sales leadership and Client Delivery to understand airline and travel-operator requirements, design solutions on API’s SaaS platform, and demonstrate how the technology supports crew planning, accommodation sourcing, and day-of-operations management. It is a senior individual-contributor role for an experienced pre-sales professional with a background selling complex enterprise B2B SaaS and engaging executive, operational, and technical stakeholders. The position is full-time. API operates 24/7/365; core hours are standard business hours, with flexibility needed to accommodate client time zones, demonstrations, and travel. The role operates in a professional office environment and requires approximately 20–25% travel. The good-faith annual base salary range is $125,000–$135,000 USD. Duties and activities may change according to business needs. The role may also include additional responsibilities if designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO), or Information Assurance Accounting Officer (IAAO).

Requirements

  • 7–10 years of experience in solutions engineering, sales engineering, or technical pre-sales, with a strong track record in enterprise B2B SaaS.
  • Demonstrated success supporting complex, multi-stakeholder sales cycles and contributing to six- and seven-figure SaaS deals.
  • Working knowledge of APIs (REST/JSON), data integration concepts, and enterprise security and compliance expectations.
  • Exceptional presentation, storytelling, and whiteboarding skills, with the ability to adapt to technical and non-technical audiences.
  • Strong written communication skills, including RFP responses and solution documentation.
  • Bachelor’s degree in business, information systems, engineering, or a related field, or equivalent experience.
  • Ability to work independently in a remote environment.
  • Ability to travel approximately 20–25%.

Nice To Haves

  • Experience in travel, airline, hospitality, transportation, or workforce-management technology.
  • Experience with CRM and sales tools, such as Salesforce, demonstration platforms, and mutual action plans.
  • Familiarity with SQL, data visualization, or scripting for demonstrations and proof-of-concepts.
  • Multilingual skills, particularly Spanish or Portuguese.

Responsibilities

  • Lead technical discovery with airlines, cruise lines, rail operators, and travel partners to identify operational pain points, integration needs, and success criteria.
  • Design and present tailored solutions on API’s SaaS platform, translating workflows such as crew planning, hotel sourcing, transportation, and disruption management into business value.
  • Deliver live demonstrations, proof-of-concepts, and executive presentations to operations teams and C-suite buyers.
  • Own technical responses to RFPs, RFIs, and security questionnaires, and participate in contract-stage technical negotiations with Sales and Legal.
  • Assess client systems and data flows, including crew management, scheduling, and payment systems, and recommend API-based or file-based integrations.
  • Work with Product, Engineering, and Client Delivery to scope implementations, define timelines, and set expectations before contract signature.
  • Maintain a clear handoff to Client Delivery so sales-cycle commitments are carried through onboarding.
  • Partner with Account Executives on opportunity strategy, qualification, competitive positioning, and forecast accuracy.
  • Capture market and customer feedback and communicate product gaps and opportunities to Product leadership.
  • Build and maintain demonstration environments, reusable assets, case studies, and technical sales collateral.
  • Represent API at industry conferences, webinars, and customer events.
  • Perform additional responsibilities if designated as a Data Protection Champion, Senior Information Risk Owner, or Information Assurance Accounting Officer.
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