Solutions Engineer, Sales & Partnerships
About The Position
At Tapcart, we believe every brand needs a direct relationship with their customers - one they actually own. We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B+ in revenue processed. 200M+ shoppers worldwide. Brands like Princess Polly, Béis, Forever 21, and Young LA rely on us to power a large portion of their revenue. We're a lean team with minimal management and big autonomy. Everyone here builds and code is core to what we do - engineers, product, leadership. We use our own platform, we talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake and other top VCs. Profitable and growing. If you want a place where you own real outcomes, not just tickets, you'll fit in. Why join Tapcart when you have a sea of other options? You want to be the technical voice in the room - on a sales call one hour, whiteboarding an integration spec with an agency dev the next You're a builder - you'd rather sharpen an in-progress onboarding process into something scalable than wait for a finished playbook You'll have a manager who clears the path, not one who watches every step Don't proceed with applying if: You don't use AI tools daily to work faster and smarter You can't hold your own with a CMO one hour and a developer the next - both audiences need the real answer You need a fully-built process handed to you. This one's yours to stand up
Requirements
- 3+ years in solutions engineering, sales engineering, or a partner/developer-facing technical role - ecommerce, SaaS, or Shopify ecosystem strongly preferred
- Strong working knowledge of web and mobile commerce architecture: APIs, webhooks, data integrations, and what's configurable vs. what requires custom dev
- You can scope an ambiguous ask into a clear spec, and say "yes, here's how," "yes, but," or "not yet" with equal clarity
Nice To Haves
- Hands-on Shopify experience (Liquid, Storefront/Admin APIs)
- Agency-side background
- Front-end/mobile dev chops
Responsibilities
- Partner with AEs as the technical lead on prospect and expansion deals - scoping what's native vs. custom, and giving buyers the confidence to sign
- Run technical discovery on a brand's stack (Shopify plan, headless, subscription, loyalty, CDP, ESP) and turn it into a clear path to launch
- Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement
- Author specs for integrations and custom builds, review partner deliverables against them, and unblock developers as they build
- Feed recurring partner and customer needs back to Product as structured input for the roadmap
Benefits
- Competitive salary and equity
- Medical, dental, vision
- 401(k)
- Flexible PTO
- Remote-friendly
- Home office stipend
- Quarterly merchant stipend
- Lots of swag drops
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
