Sales & Services AI – Senior Product Manager

Ford Motor Company • Dearborn, MI

10h • Hybrid

About The Position

Ford aims to transform the future for its customers, communities, and families, with work impacting daily life on the road. The Global Data Insight & Analytics team emphasizes quality data, metrics, and analytics to advise leadership on business conditions, customer needs, and the competitive landscape, enabling evidence-based decision-making. As a Sales & Services AI Product Manager, this role involves leading the strategy, development, and delivery of key AI products. The goal is to imagine and deliver next-generation AI-powered products that transform the business from reactive to predictive, personalized, and seamless. The position requires being at the forefront of the AI revolution to build intelligent solutions that enhance various customer journey touchpoints by anticipating needs, resolving issues instantly, building lasting loyalty, and optimizing business operations. The group is tasked with developing scalable AI solutions for the Sales and Services group. This is a hybrid position based in Dearborn, MI, requiring a four-day onsite presence each week.

Requirements

• Data expertise
• Analytical skills
• AI skills

Responsibilities

• Lead the strategy, development and delivery of key AI products
• Imagine and deliver the next generation of AI-powered products that transform the business from reactive to predictive, personalized and seamless
• Be at the forefront of the AI revolution to build intelligent solutions that enhance various touchpoints of the journey by anticipating needs, resolving issues instantly, build lasting loyalty while optimizing business operations
• Develop scalable AI solutions for the Sales and Services group

Benefits

• Relocation assistance may be available for qualified candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees