Sales & Service Technician (Installation & Repair) (TERM)

Frontier Communications•Rochester, NY

9d•$17 - $46•Onsite

About The Position

This is a TERM position with a duration of 6 months to 30 months. The role involves installing, maintaining, and repairing network facilities and associated apparatus from station equipment to the line card. Duties include installing, removing, rearranging, programming, testing, troubleshooting, and maintaining voice, data, and ancillary equipment and network services. The technician will also install, maintain, and repair outside and inside plant equipment/facilities and inside wire, effect repairs and restore service outages, and perform cable pair recovery activity. A key part of the role is interfacing with customers to analyze installation and repair issues, responding, and providing follow-up. The technician will interpret schematic work order drawings, order/obtain required equipment, and perform problem-solving. They will utilize various test equipment to analyze equipment trouble and take appropriate maintenance action. Operation of standard and aerial lift vehicles, and various hand and power tools is also required. Additional duties may be assigned by the Company. Candidates cannot exceed 275 pounds due to equipment specifications for working aloft.

Requirements

Ability to work in confined areas.
Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, generators, manhole/pull box covers, etc.
Ability to climb poles/ladders.
Ability to lift, set up, set up, climb and take down ladders.
Ability to communicate naturally and pleasantly over the telephone and/or in person.
Ability to work under pressure in stressful conditions.
Requires alertness and attention to detail.
A valid driver’s license.
Able to meet the medical and driver certification requirements as established by the DOT Federal Highway Safety Act.
Not restricted to daylight hours.
Able to read and interpret architectural, electrical wiring diagrams.
Able to operate test equipment such as VOMs, test sets, etc.
Indoor-outdoor work.
Exposed to adverse weather conditions, dust, noise, dirt, heat, poor lighting, fumes, etc.
Works in buildings being constructed/renovated, manholes, rough terrain, traffic, aerial lifts, platforms, etc.
May be exposed to high voltage electrical power lines, explosive and/or flammable liquids and gases, oxygen deficiency, carbon monoxide, lead toxicity and asbestos materials.
May work with molten lead and wax.
Scheduled work tours may be weekday, weekend and holiday, including day, evening and night hours.
Subject to scheduled and/or unscheduled overtime and call-out.
May be required to have experience in one or a combination of Equipment Technician, Special Services Technician, Telecommunications Technician, T&P Technician, Cable Splicer, Systems Technician, Network Maintainer, I&R Technician and Cable Technician.
Must possess the ability to perceive differences in colors.
Must possess the ability to distinguish audible tones/levels.
Candidates cannot exceed 275 pounds, this is inclusive of clothing and with proper footwear.

Nice To Haves

Successful completion of an advanced electronics concepts course from an accredited or recognized educational institution.
Desire a degree in electronics technology, including successful completion of digital logic, electronic communications, and microprocessor fundamentals from an accredited or recognized educational institution.

Responsibilities

Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data, and ancillary equipment and network services.
Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire.
Effects repairs and restores service outages.
Performs cable pair recovery activity.
Interfaces with customers to further analyze installation and repair issues.
Responds and provides follow-up to customer issues.
Interprets schematic work order drawings to determine job specifications and installation needs.
Orders and/or obtains required equipment.
Effects problem solving where appropriate.
Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action.
Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power actuated tools and equipment.
May be required to perform additional duties and tasks as required by the Company.