Sales & Service Specialist

Golf Ranch•Phoenix, AZ

8d•Onsite

About The Position

Golf Ranch is building the future of golf and is looking for passionate individuals to join their team. They aim to make golf more accessible, fun, and less formal by creating energetic spaces that foster competition and connection. Working at Golf Ranch means joining a team that brings passion and pride to every shift, supports each other, celebrates wins, and focuses on creating unforgettable guest experiences. They are looking for individuals who are curious, service-minded, and confident in communicating with guests, who will be the go-to person for questions, recommendations, and transactions, ensuring guests feel informed, valued, and excited to return.

Requirements

A warm, approachable personality with strong communication skills.
Ability to multitask and maintain professionalism in a fast-paced setting.
Comfort learning new systems (POS, booking, or membership platforms).
Schedule flexibility including evenings, weekends, and holidays.
Ability to walk, stand, and interact with guests for extended periods of time.
Ability to lift, carry, bend, and set up items weighing up to 50 pounds.
Comfort working in a high-volume, fast-paced environment, including outdoors in varying weather conditions.

Nice To Haves

Passion for golf, sports, or community-driven experiences.
Experience in point-of-sale, booking, or CRM software.
Customer service or retail experience, ideally in hospitality, recreation, or entertainment.

Responsibilities

Greet guests warmly, assist with check-in, and make sure everyone feels welcome from the moment they arrive.
Provide accurate, friendly information about Golf Ranch offerings, including memberships, events, and promotions.
Build genuine connections with guests, fostering a sense of belonging and enthusiasm for the Golf Ranch community.
Guide guests toward purchases that enhance their visit, from memberships to gift cards and experiences—always focusing on connection over pressure.
Accurately handle transactions, payments, and inquiries at the front desk with professionalism and efficiency.
Promote ongoing programs and events with enthusiasm and knowledge.
Support the flow of daily operations, assisting across the range, concession, or retail areas as needed.
Work closely with teammates and managers to ensure a smooth guest experience and seamless communication across shifts.
Contribute ideas to improve sales processes and service delivery.
Assist in preparing for and supporting special events, leagues, and group outings.
Bring energy and attention to detail to make every event feel well-run and memorable.