Sales Service Driver

Gordon Food Service•Freeport, FL

About The Position

The Sales Service Driver presents a positive image of Gordon Food Service (GFS) through courteous, on-time, and accurate delivery of food products to customers such as restaurants, schools, hospitals, and universities. The driver serves as a liaison between GFS management and customers, communicates customer issues and concerns, and operates company equipment professionally and safely. The role involves local routes and day shifts, with drivers home every day. Drivers unload products, operate a ramp and two-wheeled hand truck, and may handle cases weighing up to 100 pounds. Newly licensed drivers are encouraged to apply. Drivers are responsible for safe, accurate, timely, and efficient deliveries; customer relationships and payment collection; equipment care and inspections; delivery and check-in paperwork; and communication with management, sales representatives, and other drivers. The position requires a Class A CDL at hire, a clean driving record, DOT Drug and Alcohol Clearinghouse registration and electronic consent, and successful completion of drug and background checks. One year of driving experience and one year of customer service or related experience are specified. A high school education or equivalent is preferred.

Requirements

At least 21 years of age.
Class A CDL at hire.
One year of previous driving experience.
One year of experience in customer service or a related field.
Clean driving record meeting DOT and Gordon Food Service standards.
Register with the Department of Transportation Drug and Alcohol Clearinghouse and provide electronic consent.
Successfully pass a drug test, including testing for marijuana, and a background check.
Ability to read, write, understand, and communicate in English.
Ability to operate a two-wheel cart or hand truck with loads up to 350 pounds.
Ability to lift up to 100 pounds and to push and pull products throughout the shift.
Ability to follow safety and compliance regulations and procedures.
Ability to communicate effectively verbally and in writing.
Ability to work independently and as part of a team.
Punctuality, problem-solving ability, attention to detail, and a goal-oriented, positive attitude.
Maintain a professional appearance while wearing the GFS uniform.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Ensure safe, accurate, timely, and efficient deliveries of GFS products.
Build and maintain good customer relationships and demonstrate self-control.
Accurately collect customer payments, safeguard company funds, and follow GFS banking policies.
Perform all Sales Service functions by the 90th day of employment.
Maintain equipment, monitor reefer temperature, and promptly report mechanical issues and damage.
Complete daily check-ins accurately, on time, and without errors.
Collaborate with management and sales representatives to communicate customer concerns.
Perform daily pre-trip and post-trip inspections of vehicles and equipment.
Complete the check-in process and manage paperwork, including registers, credits, and pick-ups.
Develop and maintain good working relationships with GFS employees and peers in the field.
Attend department meetings and share field issues and ideas with peers.
Perform other duties as assigned.