Sales Service Coordinator

CellMark • Mississauga, ON

4d • Remote

About The Position

Your next step in logistics, customer service, and global trade. Are you an experienced logistics and customer service professional ready for a new challenge? Do you thrive in a fast-paced, international environment where collaboration, ownership, and customer focus truly matter? And would you like to work full-time remotely from home? If so, this could be the perfect opportunity for you. We are a global organization that values long-term relationships - with both our customers and our employees. As a Sales Service Coordinator, you will play a key role in ensuring smooth order execution, strong customer satisfaction, and seamless coordination across sales, logistics, and suppliers worldwide. What does a Sales Service Coordinator do? In this role, you are the link between sales, customers, suppliers, and logistics partners. You ensure that orders move efficiently from order entry to final delivery - domestically and internationally.

Requirements

• 2 – 3 years experience in logistics (trucking, warehouses, drumming)
• Experience in providing sales and operations support
• Experience working in international trading and domestic sales, in a global organization
• Customer-focused, with the ability to prioritize and deliver under tight deadlines
• Proficient in all MS Office applications including Word, Excel, Teams
• Excellent communication skills, both verbal and written
• Comfortable working virtually from home utilizing Teams and other technology, ensuring open and timely communication with colleagues and customers

Nice To Haves

• CITT or education in supply chain
• Experience working with chemical products
• Knowledge of ISF and ACI procedures
• Familiar with Hazmat, GHS, EPA, FDA is a plus

Responsibilities

• Manage the full order-handling process including import, shipment coordination, customs clearing, Hazmat compliance, documents handling and customer delivery or warehouse delivery
• Daily contact with the sales team, accounting department, customers, brokers, logistics firms, and transportation companies
• Authorize supplier payments and invoices
• Manage and understand domestic and international rules and regulations that govern shipments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed