Sales & Service Advisor (Waikiki Banking Center)

First Hawaiian Bank • Honolulu, HI

10h • $44,720 - $53,040 • Onsite

About The Position

First Hawaiian Bank seeks an experienced Sales and Service Advisor to join our team at the Waikiki Banking Center. The Sales & Service Advisor will assist the branch management team to lead, coach and inspire a team of skilled Bankers to confidently meet and exceed the branch sales, service and "digital first" goals. This role will also ensure to support the branch team consistently with lobby engagement protocols.

Requirements

• Associate's degree in a business-related field with minimum of 3 years' experience in a sales, customer service, lending or financial service role OR High school diploma or equivalent and 5 years' experience in a sales, customer service, lending or financial service role
• Possesses sales and service skills to enhance business development objectives
• Strategic thinker with the ability to work both independently and as part of a larger team to make decisions, research and solve problems, and manage multiple priorities
• Strong people relations skills and ability to work with employees and customers in a collaborative manner
• Excellent written and verbal communication skills
• Able to research, solve problems independently and manage multiple priorities
• Knowledgeable of changes in the banking industry and in banking technology
• Ability to make decisions using prudent judgement with FHB policy and procedures
• Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs
• Agile and resourceful as it relates to working in a fast-paced changing environment

Responsibilities

• Assist the branch management team to lead, coach and inspire a team of skilled Bankers to confidently meet and exceed the branch sales, service and "digital first" goals.
• Support the branch team consistently with lobby engagement protocols.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree