Remote Post -Sales Security Systems Engineer - Access Control & CCTV

Kastle Systems • Plymouth Charter Township, MI

8d • Remote

About The Position

This position will provide engineering design and support for security solutions for new and existing clients while working alongside internal teams, external teams, clients, and subcontractors to ensure project success. The remote Post-Sales Security Systems Engineer is the technical architect of project execution. Following the sales phase, you will own the "Technical Truth" of a project—transforming preliminary designs into precise, executable installation packages. You will serve as the bridge between sales, the CAD department, and field technicians, ensuring that every integration is seamless and every "As-Built" is accurate.

Requirements

• A minimum of 3-7 years previous experience in the industry.
• Experience in the design and planning of access control and video systems.

Nice To Haves

• Associate or bachelor’s degree in relevant field preferred or applicable amount of experience in the appropriate field may be substituted for the educational background.
• Professional Electronic Security Certifications or training (Lenel, Genetec, C-Cure. Avigilon, Axis, Bosch, Milestone, etc.) preferred.

Responsibilities

• Design and develop engineering solutions for complex system installations, upgrades, and enterprise-level conversions.
• Maintain a deep understanding of standard Electronic Security technology (ACS, IDS, FDS, CCTV) and the underlying IT architecture (databases, server hardware, and networking).
• Perform rigorous "scrubs" of Bills of Materials to ensure all equipment is technically compatible and accurate prior to procurement.
• Create and manage critical installation documentation, including Wiring Diagrams, Programming Sheets, and Device Schedules.
• Self-create or collaborate with the CAD Department to produce high-fidelity floor plans, riser drawings, and detail drawings.
• Ensure project integrity by creating comprehensive As-Built documentation and O&M (Operations & Maintenance) manuals for client hand-off.
• Lead the issuance and tracking of Requests for Information (RFI) to resolve technical discrepancies during the build phase.
• Facilitate the technical documentation required for local permitting and compliance with industry standards.
• Provide high-level technical support for on-site team members to troubleshoot real-time installation challenges.
• Support management in documenting and implementing "Next-Gen" tech (Biometrics, Radar, Anti-Drone) for existing and new clients.
• Maintain active familiarity with industry leaders (Genetec, Lenel, Milestone, etc.) and emerging security trends.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree