About The Position

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.

Requirements

  • Proven ability to provide an exceptional customer experience.
  • Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity.
  • Over 1 year automotive sales experience.
  • Proven ability to exceed established automotive sales and customer service goals.
  • Excellent communication, consultative, interpersonal and organizational skills.
  • The willingness to follow up, and follow-up again, with customers.
  • Valid in-state driver’s license and an acceptable, safe driving record.
  • High school diploma or equivalent.

Nice To Haves

  • Sales or customer service experience preferred.

Responsibilities

  • Interact with customers online, over the phone, and in person to guide their vehicle purchase.
  • Respond to leads in a timely fashion.
  • Answer customer questions and provide information.
  • Guide customers effectively from initial contact to an in-store experience.
  • Provide an exceptional customer experience.
  • Follow up with customers consistently.

Benefits

  • Competitive benefits
  • Career paths into finance, management, and beyond
  • Competitive compensation and 401k matching
  • Insurance plans (health, dental, vision)
  • Maternity benefits
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access to deals and discounts through YouDecide
  • Participation in the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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