Sales & Resident Experience Consultant - Los Angeles

Berkshire Group, LLCChicago, IL
Onsite

About The Position

Berkshire Residential Investments is a people-first real estate investment company that values the impact it makes as a company and the time spent together in high-performing teams. They value individual skills and perspectives to best serve employees, investors, residents, and other stakeholders. The company offers a workplace where everyone feels empowered to bring their full, authentic selves to work each day, fostering an environment of entrepreneurial spirit, culture of expertise, and a people-first approach. The "IT factor" means being the best and striving to be even better. Berkshire is a nationally respected property management team that creates memorable and valuable experiences by attracting fun, engaging talent committed to excellence. They own and manage their own properties, with Berkshire people being a key differentiator. The vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time. As a Sales & Resident Experience Consultant, you will be innovative, leading your team to drive property success. You will be enthusiastic and creative, understanding market drivers and sales teams. You are a people-loving soul, a home-finding helper, and a hero.

Requirements

  • LOVE people, all kinds of people!!
  • Ability to "seal the deal"! Expectations of at least a 20% closing ratio
  • Exceptional administrative skills with attention to detail
  • At least two years of transferable experience in customer service
  • Ability to adapt to new technologies
  • Proficient in writing, speaking and understanding the English language
  • Be fun! Have Energy! Be the energizer bunny!

Responsibilities

  • Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather
  • Be an inspector! Tour routes and models are your showcase; make sure they look their best!
  • Maintain awareness of local market conditions and trends
  • Contribute ideas to the Property Manager for marketing property and improving resident satisfaction
  • Maintain professional resident communications via verbal and written communications
  • Provide excellent customer service to all prospective, existing residents and your team members

Benefits

  • 3 weeks of vacation
  • personal development plans
  • great insurance
  • a 25% rent discount
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