Sales Representative - Customer Development Rep (Enterprise, New Brockton, Elba Area)

Pepsi-Cola Bottling Co. of Luverne•Enterprise, AL

11d•Onsite

About The Position

The function of the Customer Development Representative is to perform specific sales activities for all assigned customers. This includes, but is not limited to, sales, distribution, merchandising, rotation, and cleanliness of all Pepsi-Cola Bottling Company of Luverne products. The role requires a high level of ethical conduct, professional appearance, and the ability to develop and maintain positive customer relationships. Responsibilities include selling in new products, displays, and promotions, servicing accounts, ensuring safety, and maintaining product distribution and compliance.

Requirements

Must meet all pre-employment qualifications.
Must be D.O.T. Certified (where applicable).
Valid State Driver’s License or Commercial Driver’s License (where applicable) with acceptable MVR.
High School Diploma (GED Acceptable).
Ability to present and communicate all necessary information to both customers and management.
Maintain a positive attitude towards all company goals, directions and policies.
Promote the teamwork concept.
Ability to communicate efficiently with customers of varied backgrounds.
Required to speak clearly while using good grammar.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write clear and concise thoughts.
Ability to effectively present information to all customers and management.
Ability to apply mathematical operations to daily tasks including the calculation of account margins.
Tracking trays and pallets.
Must be able to analyze customer service needs, organize schedule, and communicate concerns with management.

Nice To Haves

None

Responsibilities

Perform specific sales activities for all assigned customers, including sales, distribution, merchandising, rotation, and cleanliness of products.
Exhibit a high level of ethical and moral conduct.
Maintain a neat, professional appearance at all times.
Develop and maintain positive professional customer relationships.
Perform specific sales activities including selling in new products, incremental displays, additional merchandising space, and promotions.
Service all accounts based on established service frequency.
Take every reasonable precaution to protect the safety of self, customers, customer property, and company property.
Take every reasonable precaution to protect the company from possible damages, theft, or other liabilities.
Consistently review all existing procedures for possible change and maintain and expand technical knowledge.
Communicate all transshipping activity.
Visit all retail accounts monthly, whether purchasing products or not, due to transshipping.
Count the number of cases on hand and purchase and return a can or bottle of each product if the account is transshipping.
Communicate all new accounts in the assigned sales area to the Territory Development Manager.
Notify Territory Development Manager of any change to an existing account, including ownership or closure.
Properly complete all required paperwork to company policy and timeline.
Ensure full distribution on all current and future products based on individual customer product authorization.
Monitor all assigned accounts for CDA compliance.
Communicate daily with the appropriate Manager or employee any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
Execute and achieve all account program key objectives.
Properly rotate all products (shelf and back stock) and maintain neat, orderly shelves, coolers, and back room storage areas.
Responsible for the cleanliness and overall appearance of each account, equipment, stockroom and assigned company vehicle.
Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting the teamwork concept.
Take ownership of the teamwork concept to ensure the group’s success.
Work weekends and non-traditional hours as needed.
Attend all scheduled meetings requiring presence and/or participation.
Adhere to customer policies for vendors or suppliers.
Perform additional tasks or assigned additional duties as required.
Responsible for continuous self-improvement through company-provided training.
Successfully complete assigned training curriculum.
Complete other activities assigned by supervisor.