Sales Representative

Innovative Staffing Solutions LLC•Salem, OR

17d•Onsite

About The Position

The ideal candidate has commercial/ multi-family experience who actively engages contractors, developers, architects, and property managers with a strong focus on multi-family projects, to understand project requirements, recommend compliant and cost-effective solutions, and deliver an exceptional customer experience. This position plays a critical role in building long-term relationships, ensuring project success, and contributing to overall business growth through consistent sales performance and market development.

Requirements

Strong knowledge of commercial doors, frames, millwork, and architectural hardware (required).
Understanding of construction documents, specifications, and code requirements (ADA, fire ratings, life safety).
Excellent interpersonal, communication, and customer service skills with the ability to build trust and rapport.
Strong sales, negotiation, and closing skills with a results-driven mindset.
Excellent organizational skills and attention to detail with the ability to manage multiple projects and deadlines.
Strong analytical and problem-solving abilities.
Self-motivated with the ability to work independently and as part of a team.
Ability to thrive in a fast-paced, goal-oriented, and occasionally high-pressure environment.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
Ability to prepare and deliver effective presentations.
Valid driver’s license with an approved driving record and ability to meet insurability criteria.
Background check approval required.
Commitment to maintaining a substance-free work environment.

Nice To Haves

Commercial/ multi-family experience

Responsibilities

Develops, maintains, and expands a strong network of referral sources including general contractors, subcontractors, architects, developers, and property managers.
Proactively identifies and pursues new business opportunities within commercial and multi-family construction markets through cold calling, job site visits, networking, and digital outreach.
Meets with prospective and existing customers to assess project needs including doors, frames, millwork, and hardware specifications.
Interprets plans, specifications, and project documents to recommend compliant and cost-effective solutions.
Prepares and delivers detailed quotes, bids, and proposals in a timely and professional manner.
Provides product knowledge and technical expertise related to commercial openings, fire ratings, ADA compliance, and life safety requirements.
Delivers compelling product presentations and solution-based selling tailored to customer needs.
Builds and maintains long-term customer relationships through consistent communication, follow-up, and service support.
Coordinates with internal teams (estimating, project management, purchasing, and operations) to ensure accurate quoting and seamless project execution.
Ensures customer satisfaction by addressing concerns, resolving issues promptly, and supporting project timelines.
Tracks and manages all sales activities, including pipeline, bids, and customer interactions using CRM software.
Provides accurate territory forecasts and sales reports.
Monitors market trends, competitor activity, and construction pipelines to identify growth opportunities.
Represents the company professionally at industry events, trade shows, and networking opportunities.
Consistently meets or exceeds individual and team sales targets.
Performs other duties as assigned to support business objectives.