SALES REPRESENTATIVE

Hugg & Hall • Baton Rouge, LA

11d • Onsite

About The Position

The Customer Service Sales role is responsible for promoting and growing aftermarket parts and service sales, while ensuring the highest standards of quality and satisfaction throughout the customer lifecycle. This position is accountable for the entire customer experience from initial quote through final repair, accurate invoicing, and payment collection. The role requires strong customer-facing and field-based interaction to deliver an exceptional customer experience. In this role, you will: Engage with current and prospective customers to promote and sell aftermarket parts and service, address inquiries or concerns, build lasting business relationships, and ensure a high level of customer satisfaction. Manage time and assigned territory by establishing a routine and schedule that allows for effective territory coverage and adequate face-to-face interaction with customers and potential customers. Own the complete customer experience: from quote to repair, invoice to payment. Communicate effectively with all involved parties to ensure quotes are processed in a timely manner, jobs are progressing as scheduled, and sales targets are being reached.

Requirements

• 3+ years of sales, customer support, or account management experience
• College Degree in Business, Sales, or Related Field Preferred
• Experience in the construction or material handling equipment industry a huge plus
• Minimum of 21 years of age
• Valid driver's license and a Safe driving record
• Ability to obtain a forklift certification
• High School Diploma or Equivalent
• Independent time management and organization
• Ability to lift up to 100 lbs and travel regularly in a field-based role

Nice To Haves

• Outstanding customer relations
• Ability to sell products and services at all levels
• Industry experience in equipment sales, field service, or logistics.

Responsibilities

• Promote and grow aftermarket parts and service sales.
• Ensure the highest standards of quality and satisfaction throughout the customer lifecycle.
• Accountable for the entire customer experience from initial quote through final repair, accurate invoicing, and payment collection.
• Engage with current and prospective customers to promote and sell aftermarket parts and service, address inquiries or concerns, build lasting business relationships, and ensure a high level of customer satisfaction.
• Manage time and assigned territory by establishing a routine and schedule that allows for effective territory coverage and adequate face-to-face interaction with customers and potential customers.
• Own the complete customer experience: from quote to repair, invoice to payment.
• Communicate effectively with all involved parties to ensure quotes are processed in a timely manner, jobs are progressing as scheduled, and sales targets are being reached.

Benefits

• Competitive Compensation - Salary + Commission
• Insurance (Medical, Dental, Vision, and Life Insurances and several supplemental benefits)
• 401k with company match
• Generous PTO Plan
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED