Sales Representative

Syndel•Ferndale, WA

11d•Onsite

About The Position

Syndel is seeking an enthusiastic and motivated Sales Representative to join our growing team of fish health and nutrition professionals in Ferndale, Washington. This is a consultative sales position focused on customer service, problem-solving, and long-term relationship development. The Sales Representative will work closely with customers to understand their operational needs, provide accurate product information, recommend appropriate solutions, and support customers throughout the sales and order-fulfillment process. Success in this position requires a willingness to develop a strong understanding of Syndel’s products, customers, and the aquaculture industry. Previous experience in sales or aquaculture is beneficial but not required. Syndel will provide the training and support needed to build the relevant technical and industry knowledge. The ideal candidate is curious, personable, organized, and comfortable communicating with customers. An interest in science, fish health, aquaculture, or technical products is particularly valuable.

Requirements

Associate degree or higher preferred
Previous experience in sales, customer service, account management, aquaculture, agriculture, animal health, pharmaceuticals, or a related industry preferred but not required
Excellent verbal, written, and interpersonal communication skills
Ability to establish and maintain effective professional relationships with customers and colleagues at all organizational levels
Strong business judgment, attention to detail, and professionalism
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
Ability to learn technical product information and communicate it clearly to customers
Ability to work independently while contributing effectively within a collaborative team environment
Ability and willingness to travel approximately one week every six weeks
Valid driver’s license and ability to travel within the United States and internationally, as required

Nice To Haves

A strong desire to learn and develop professionally
Technical aptitude and an interest in science-based products
Strong problem-solving and critical-thinking skills
A proactive, energetic, and self-motivated approach
Excellent organization and attention to detail
Confidence and professionalism when communicating with customers
Accountability and a willingness to take ownership of responsibilities
Adaptability in a growing and changing business environment
An ability to manage competing priorities and respond effectively to challenges
A strong commitment to customer service
A collaborative approach and commitment to teamwork
An interest in continuous personal and professional growth

Responsibilities

Responding to customer inquiries by telephone and email regarding product availability, pricing, quotations, orders, applications, and shipment status
Proactively contacting current and prospective customers to identify needs, develop opportunities, and strengthen business relationships
Preparing and following up on sales quotations and customer orders
Recommending appropriate products and solutions based on customer needs
Maintaining accurate and timely customer, sales, and order information
Coordinating with Logistics, Operations, Technical Services, and other internal teams to ensure customers receive accurate information and responsive service
Following up on open quotations, customer requests, and sales opportunities
Developing a thorough understanding of Syndel’s products, their applications, and the aquaculture industry
Sharing customer feedback, market observations, and sales opportunities with the broader sales team
Participating in sales meetings, product training, trade events, and industry activities
Traveling approximately one week every six weeks to visit customers, aquaculture facilities, distributors, and industry events
Performing other sales and administrative duties as assigned