Salesman
About The Position
The Sales Representative will be responsible for waiting on customers with a positive and friendly demeanor, placing special orders in a timely fashion, and adhering to Company safety policies and rules. This role involves preparing sales tickets, quoting prices, handling customer complaints, approving returns, and providing advice on proper materials, usage, and techniques. The Sales Representative will also familiarize themselves with product knowledge and construction techniques, stay updated on industry trends, provide advertising literature, direct customers, attend training sessions, maintain store housekeeping, and be aware of sale items. Additionally, they may demonstrate merchandise, watch for shoplifting, and assist customers with large items or perform special services like cutting glass or making keys.
Requirements
- High School Diploma or G.E.D.
- Valid Driver's License
- Minimum of three years of experience in sales
- Basic keyboard skills a plus
Responsibilities
- Wait on customers with a positive and friendly demeanor
- Place special orders in a timely fashion
- Adhere to Company safety policies and rules
- Prepare sales tickets, including unit prices and extensions with totals
- Quote prices in response to telephone inquiries
- Compute and quote small estimates for customers that do not require blueprint takeoff
- Handle customer complaints
- Approve returns by ensuring product is in resaleable condition before issuing credit
- Provide advice to customers on proper materials, their usage, and techniques, especially to do-it-yourselfers
- Familiarize oneself with a wide range of knowledge about products and construction techniques
- Be familiar with special order items available
- Read trade magazines in order to keep abreast of trends and changes in the building industry
- Provide customers with advertising literature
- Direct customers to proper pick-up area in the yard
- Attend training sessions as scheduled
- Help maintain store housekeeping and displays by dusting and straightening
- Be aware of items on sale or at discount prices by reviewing sale flyers
- Demonstrate the use of merchandise when requested
- Watch for shoplifting and notify supervisor immediately
- Assist customers with large, bulky, or heavy items
- Perform special services such as cutting glass, making keys, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
