Sales Representative

Xylem • Wilmington, NC

17d • Onsite

About The Position

The Sales Representative plays a critical role in promoting and selling water industry products and services to customers. This position involves identifying potential customers, conducting sales presentations, and negotiating contracts. The Sales Representative collaborates with cross functional teams to address customer needs, perform market analysis, and implement sales strategies. Additionally, this role involves maintaining strong customer relationships and providing excellent customer service. Strong sales skills, a thorough understanding of the water industry, and the ability to work independently are essential for success in this role.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Strong analytical skills with the ability to interpret complex data.
• Proficiency in sales tools and software (e.g., SalesForce, CRM systems).
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively with cross functional teams.
• Strong negotiation and closing skills.
• Knowledge of market research and competitive analysis techniques.

Nice To Haves

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Responsibilities

• Identifying potential clients and target markets
• Conducting market research to understand customer needs and preferences
• Using various methods to generate leads such as cold calling, networking, and referrals
• Maintaining a pipeline of potential clients
• Establishing rapport and trust with clients
• Understanding and addressing clients' needs and concerns
• Providing excellent customer service
• Regularly following up with clients to ensure satisfaction and identify potential opportunities
• Preparing and delivering effective sales presentations
• Negotiating terms and pricing with clients
• Utilizing persuasive and effective communication skills
• Closing deals and securing contracts
• Setting and achieving sales targets
• Developing and implementing sales strategies
• Tracking and reporting on sales performance
• Identifying areas for improvement and implementing solutions
• Working closely with marketing and product teams to understand products and services
• Collaborating with colleagues to share ideas and strategies
• Providing support and assistance to team members when needed
• Continuously learning about industry trends and developments
• Keeping up-to-date with product knowledge and features
• Attending workshops, trainings, and conferences to enhance skills and knowledge
• Maintaining accurate and organized records of sales activities and client information
• Managing accounts and ensuring customer satisfaction
• Coordinating with internal teams to ensure smooth and timely delivery of products or services
• Managing contracts and agreements with clients

Benefits

• paid Volunteer Program, Xylem Watermark
• Employee Resource Groups (ERG)
• reasonable accommodations to enable all employees to perform their essential job functions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level