Sales Representative - Action Line
About The Position
An Action Lines Sales Representative is responsible for greeting guests, listening to their travel interests to offer the best options, and presenting Hilton Grand Vacations ownership products to potential owners to generate sales volume and leads while maintaining a professional and ethical representation of the company. This role involves maintaining effective communication with clients through various forms, applying selling concepts, generating referral leads, and promoting a positive, partnership-focused environment. The representative is accountable for attending weekly sales training sessions, maintaining business standards for sales volume, ethics, and floor behavior, and carrying out other reasonable requests from management.
Requirements
- Minimum 1 year of sales and customer service experience with proven ability to close sales.
- Ability to work a flexible schedule to include weekends and holidays.
- Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment.
- Ability to meet all compensation plan goals.
- Proficiency in English (reading/writing/speaking).
- High School diploma or equivalent.
Nice To Haves
- Previous sales and marketing experience in a similar luxury goods or services industry is a plus
- Experience selling branded Timeshare or Vacation Ownership products
Responsibilities
- Greeting guests and listening to their travel interests to offer the best options to meet their needs.
- Presenting the Hilton Grand Vacations ownership products to our potential owners to generate sales volume and leads while maintaining a professional and ethical representation of the company.
- Maintaining effective communication with clients and providing follow-up to ensure customer happiness by using various forms of communication (ie: email, telephone, and written correspondence)
- Applying selling concepts promoted at HGV
- Generating referral leads with each new customer
- Promoting a positive, partnership-focused environment and maintaining our core values and policies.
- Attending one of HGVC's sales training sessions every week, according to HGV policies and procedures, and maintaining business standards for sales volume, ethics, and floor behavior with customers and coworkers.
- Carrying out all other reasonable requests by management which the associate is capable of performing.
Benefits
- Medical, Dental, and Vision benefits
- 401K starting on Day 1
- Generous Vacation Time Off Program
- Paid Sick Time
- GO Hilton discounted hotel rates worldwide as low as $40 per night
- Employee stock purchase program - purchase shares at a discounted rate
- Tuition reimbursement programs
- Recognition Programs and Rewards
- Internal Growth and Career Pathing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
