Sales Representative

TTEC•Melbourne, FL

18h•Onsite

About The Position

At Percepta, we bring first-class service across each market we support. As a Sales Representative working on-site in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. The Sales Representative will recommend, quote and provide product knowledge for retail customers while identifying and handling sales opportunities. The Sales Representative will quickly provide answers, consulting on products or resolving issues for customers. Sales Representatives will reach out to existing customer base via phone and email and manage inbound inquiries. Each will be responsible for completing the sales process from end to end and carry a monthly sales target.

Requirements

High school diploma or equivalent
Minimum of 1 year of experience in sales
Achieving targets and closing sales
6 months or more of Customer Service experience
Technical Aptitude to include typing skills and ability to use Microsoft Office
Able to manage client relationships
Able to work in a team environment
Excellent verbal and written communication
Comfortable in digital and voice channels
Passion and experience in negotiation to close a sale
Ability to handle objections and rebuttals while quickly adjusting to customer concerns.
Able to work with minimal supervision

Responsibilities

Achieve assigned revenue quotas though high close rate and suggestive selling techniques
Provide prompt and professional customer service via telephone and email.
Maintain strong knowledge of products and brand.
Recommend, negotiate, quote and close sales.
Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close.
Meet or exceed minimum daily dialing, sales, and call handling targets.