Sales Representative - Graphics

Spicers Canada•Edmonton, AB

9h•CA$55,000 - CA$70,000•Onsite

About The Position

Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment. The company is a fifth-generation family-owned business with its headquarters in Vaughan, Ontario, and 13 regional locations across Canada. These locations include custom manufacturing facilities, cash and carry locations, product showrooms, and equipment demo sites.

Requirements

Experience in the professional sales industry
An excellent understanding of the printing industry
Strong communication skills (both oral and written)
Proficient in using MS Office
Excellent attention to details
Self-directed and self-motivated
Ability to manage multiple projects and priorities
Ability to do cold calling on customers (outbound sales calls)
Ability to interact with walk-in customers

Nice To Haves

Completion of a bachelor’s degree or diploma in a related field considered an asset

Responsibilities

Conduct proactive outbound sales calls, focusing on lead generation, customer engagement, account growth, and driving revenue opportunities
Tele-market with respect to lead/sales generation and development, including identifying new prospects and re-engaging existing customers
Receive customer orders and inquiries by telephone, fax, or email and process orders in a professional and courteous manner
Receive, process, and adjust orders, and assist customers as required with the online GOSpicers site
Provide the highest level of service to customers, including product information, product substitutions, and recommendations to optimize purchasing efficiency
Receive customer complaints, research issues, and initiate corrective action to resolve problems
Keep Sales Consultants apprised of activities concerning established customers and communicate information on new customer concerns
Liaise with the Pricing Coordinator to ensure customer contracts are accurate and updated on a timely basis
Identify opportunities for mill support and margin improvement
Other duties as assigned