Sales Representative, Contact Center

Onward Climate•Portland, OR

5d•Remote

About The Position

Every day, we work together as a community to connect people with solutions that enable the clean energy transformation. We partner with major utilities to engage, enroll, and empower their customers through programs that make a difference. We bring a service-oriented mindset to every sales call and hold ourselves accountable to high levels of professionalism. Great sales don't just convert customers-they power a more resilient, cleaner energy system and a better future for all.

Requirements

1+ years in sales with a track record of meeting KPIs
B2C inside sales experience preferred
Tech-savvy and comfortable with Google Apps and CRM/dialing systems
Professional home office with high-speed internet
Pre-existing right-to-work status required (Onward Climate does not provide sponsorship or relocation assistance)
Natural phone presence and commitment to active listening
Ability to navigate challenging conversations and handle objections with professional grace
Genuinely motivated by environmental sustainability
Talent for building product value and connecting it to a customer's personal values to drive sales
High accuracy in sales documentation
Steadfast commitment to digital privacy protocols

Responsibilities

Enroll utility customers into energy programs through high-volume outbound calls.
Meet sales performance KPIs with a consistent average of 55+ dials per hour and steady growth in sales conversion rates.
Meet or exceed specified outreach hours, call quality, and professionalism performance measures.
Confidently address customer concerns and overcome objections by connecting program benefits to customer needs to drive enrollments.
Maintain a positive, professional presence throughout every interaction in a high-call-volume environment.
Engage in a culture of continuous improvement through robust paid training to master our programs while sharpening your professional sales and communication skills.

Benefits

Competitive Pay: On target earnings of $68-$70k annually earned through $23-$24/hr starting base pay (DOE/Location) plus a monthly bonus structure with high earning potential (top Sales Representatives earn over $80k)
Profit Sharing
Fully remote role
Opportunity to negotiate a non-preset schedule and adjust hours in collaboration with your supervisor (earned through consistent performance and reliable communication)
Excellent medical, dental, and vision coverage with most premiums covered by Onward Climate
Annual HSA contributions ($1,000 for individuals / $4,000 for families)
Up to a 4% 401(k) match
Monthly internet stipend
Up to 4 weeks paid vacation annually
Up to 10 days accrued sick time per year
11 paid holidays
2 wellness days
8 hours of paid volunteer time
Opportunity to earn bonus paid vacation days by reaching sales targets