Sales Receptionist

Luxury Automotive Group•Greenville, SC

4d•Onsite

About The Position

Our Sales Receptionists are a critical part of our customers’ experience. You are the Director of First Impressions, and we’re counting on you to ensure every client is helped and to provide the best customer experience for every customer every time. The ideal candidate is energetic, professional on the phone, organized, and thrives in a fast-paced environment.

Requirements

Work schedule varies and may include evenings, weekends, and peak sales days
High school diploma or the equivalent
Authorized to work in the USA for any employer
Previous experience in a similar role is preferred
Basic communication, problem-solving, and mathematical skills using American units of measure
Professional, upbeat, and customer-first attitude
Ability to multitask in a fast-paced environment
Physical demands include: frequently position body and move in order to greet clients and keep refreshment station stocked; detect and identify safety issues; exert force to move/manipulate objects (up to 20lbs occasionally, 10lbs frequently); operate equipment; repetitive motion.

Responsibilities

Warmly greet and welcome clients and other guests to the dealership.
Do not leave the reception desk unattended.
Manage the waiting area and showroom amenities.
Actively listen to our clients and their needs and interpret body language in order to exceed clients’ expectations, solve problems, and de-escalate issues.
Be an organized and productive multi-tasker.
Maintain customer contact notes in our CRM system and manage our “up-list”.
Maintain a neat and professional appearance at all times.
Must be upbeat and very personable.
Proactively communicate potential issues with customers, management, and other departments in order to provide the best possible customer experience.
All associates should abide by company policy and departmental best practices and procedures and perform other duties as assigned.

Benefits

Competitive Pay
Paid holidays
Sick time
Vacations
Earn paid time off from your 1st day of work
Great work/life balance
Dealership closed on Sundays
Get paid every Friday by direct deposit
Paid training and certification
Flexibility to train associates familiar with other brands, including: BMW, Lexus, Porsche, Mercedes-Benz, Audi, Volvo, etc.
Opportunities to advance within dealership
Medical, dental and vision coverage
Company contribution to Health Savings Account for eligible HDHP participants
Long-term and short-term disability insurance
Accident, hospitalization, and critical illness insurance
$25,000 company-paid life insurance (additional coverage available)
401(k) retirement plan with company match
Employee discounts for parts, service, detail, and vehicle purchases