Sales, Quality & Logistics Administrator

AEM

1d•Onsite

About The Position

AEM (Advanced Environmental Monitoring) is the global leader in innovative mission critical weather, wildfire and water monitoring and intelligence solutions. We aim to be the world’s essential source for environmental insights – enabling decisive action and positive outcomes for our customers and their constituents. Our family of innovators offers world-class hydrometeorological technologies and services, including sensors, dataloggers, telemetry, and advanced analytics and software. Our technology and services empower the communities and organizations to survive – and thrive – in the face of escalating environmental risks. Van Essen Instruments, an AEM brand, was founded in 1938 by Cornelis van Essen in Delft, Netherlands. In the early 1990s, Van Essen began to offer standard water related equipment such as standalone dataloggers, which used external sensors and flow meters for open channels. We also offer telemetric solutions. Since the deployment of the first Diver, Van Essen sold over 200,000 dataloggers worldwide. Its commitment to quality and performance has established Van Essen Instruments as one of the premier brands in the industry. Van Essen has its headquarters in the Netherlands (Delft), and sales locations in Canada and the US. For more information, please visit www.vanessen.com . We’re looking for a highly motivated Sales, Quality & Logistics Administrator that will bring a practical mindset, an eye for detail, and a genuine desire to help things run well. Applicants should be comfortable juggling multiple priorities and communicating clearly with both colleagues and customers. This role’s primary responsibility is to serve as a point of contact for our existing and prospective customers who have inquiries about products, orders, and deliveries, and provide support to the procurement, quality, and sales teams. The successful candidate will enter purchase and sales orders into the ERP system, process inbound and outbound orders, and manage the ISO appointments. The candidate will be based out of Delft, Netherlands.

Requirements

MBO diploma or equivalent practical experience in administration or operations
At least 3 years of experience in a similar role (office administration, operations, or sales support)
Hands-on experience with Microsoft Excel and an ERP system (preferably Exact)
Strong organisational skills and the ability to manage competing priorities
Clear and professional communication, both written and verbal
Fluent in Dutch and English (spoken and written)
Eligible to work in the Netherlands without sponsorship

Nice To Haves

Experience in a technical, industrial, or international company, preferred
Familiarity with ISO management systems or quality processes, preferred

Responsibilities

Prepare purchase authorisation documents and coordinate approvals
Place orders with suppliers and keep documentation accurate and up to date
Confirm incoming deliveries in our ERP system and follow up on any delays
Build reliable relationships with suppliers to keep our supply chain on track
Support our QSHE coordinator and information security officer with day-to-day tasks
Schedule management review meetings and track follow-up actions
Keep our annual review planning on schedule and ensure timely completion
Write clear meeting minutes and maintain documentation standards
Process sales orders in our ERP system and confirm them with customers by email or phone
Prepare quotes and check the accuracy of orders and invoices
Be a responsive point of contact for customers with product, order, or delivery questions
Liaise with logistics and operations to ensure on-time delivery
Maintain accurate customer, purchase, and sales records
Keep pricing data up to date in the ERP system