Sales Program Manager

Wolters Kluwer•Waltham, MA

11d•$107,500 - $188,400•Hybrid

About The Position

As a Sales Program Manager for Revenue Operations, you will independently execute specialized tasks and support critical projects in the Operations/Supply Chain domain. You will use your expertise to help ensure quality outcomes in logistics, fulfillment, production, and quality assurance, contributing to operational excellence and organizational strategic goals. The role requires specialized expertise, independent judgment, and the ability to advise management, lead complex cross-functional projects, and influence stakeholders. Work is guided by department or area policies, with guidance in only the most complex situations. The position calls for a bachelor's degree in Business, Supply Chain, Operations, Logistics, Engineering, or a related field, and at least five years of relevant experience. Compensation is $107,500–$188,400 USD, with eligibility for a bonus. The listed range is based on the primary location; the actual offer depends on factors including skills, experience, and hiring location. Wolters Kluwer offers competitive benefits and programs intended to support employees' needs and work-life balance. Applicants may be required to appear onsite at a Wolters Kluwer office during the interview process. The job is marked #LI-Hybrid.

Requirements

Bachelor's degree in Business, Supply Chain, Operations, Logistics, Engineering, or a related field.
At least 5 years of experience in Sales Operations, Revenue Operations, Supply Chain, Operations, or Program Management.
Proven experience leading cross-functional programs and driving operational improvements.
Experience with order fulfillment, logistics, inventory management, demand planning, procurement, or production planning.
Strong analytical, stakeholder management, and problem-solving skills.
Ability to influence leadership, manage complex projects independently, and drive business outcomes.
Experience working with ERP/CRM systems and collaborating with vendors and cross-functional teams.
Specialized depth and/or breadth of expertise in the primary job family or field of specialization.

Responsibilities

Lead complex order fulfillment processes to ensure customer satisfaction.
Optimize inbound and outbound logistics to maximize efficiency.
Manage inventory control and optimization initiatives independently.
Ensure effective warehousing operations, including space utilization.
Develop detailed demand planning and production schedules.
Oversee procurement processes and negotiate favorable terms.
Implement and sustain advanced quality assurance programs.
Manage production schedules and release operations independently.
Audit and maintain comprehensive operational documentation.
Collaborate with third-party vendors for seamless operational integration.
Lead cross-functional programs and drive operational improvements.
Interpret business challenges and recommend practices to improve products, processes, or services.
Lead others in solving complex problems through analytical judgment and innovative solutions.
Advise management and act as an advisor on advanced, broad-ranging projects.
Influence stakeholders to adopt a different point of view and drive business outcomes.