Sales Program Associate Director

Wolters Kluwer•Waltham, MA
•$133,400 - $238,400•Hybrid

About The Position

As a Revenue Operations Sales Programs Associate Director, you will lead complex projects with significant autonomy and provide expert guidance to support strategic planning. You will shape and implement initiatives that enhance sales operations and contribute to long-term business goals. The role involves advising on sales compensation and incentive strategies, improving sales processes, analyzing performance, supporting training programs, managing sales technologies, and ensuring data integrity and compliance. You will also work with executives and cross-functional stakeholders, resolve operational challenges, and mentor junior team members.

Requirements

  • Bachelor’s degree required.
  • At least 7 years of experience in Sales Programs, Sales Strategy, Revenue Operations, Sales Operations, Business Development, Demand Generation, Field Marketing, or Sales Enablement.
  • Proven executive stakeholder management and strategic influence.
  • Strong understanding of B2B sales motions.
  • Experience designing and executing programs that generate measurable pipeline or revenue impact.
  • Strong analytical skills, including interpreting sales data and translating insights into practical commercial actions.
  • Excellent project management skills, including managing multiple programs, stakeholders, and deadlines across markets.
  • Proficiency with CRM reporting, dashboards, and productivity tools.
  • Advanced strategic planning and project execution skills.
  • Strong leadership, mentorship, problem-solving, and decision-making skills.
  • Expert knowledge of sales technologies and tools.
  • Thorough understanding of compliance and data integrity.
  • Effective cross-functional collaboration with senior leadership.

Nice To Haves

  • MBA or advanced business degree.
  • Experience in SaaS, cloud, enterprise technology, or a high-growth commercial environment.
  • Salesforce experience.

Responsibilities

  • Lead and execute complex, high-impact sales operations projects.
  • Provide strategic guidance on sales compensation and incentive strategies.
  • Develop and implement advanced sales process improvements.
  • Analyze and report on comprehensive sales performance metrics.
  • Collaborate with executives to drive strategic sales initiatives.
  • Conduct needs assessments for sales training programs.
  • Evaluate, implement, and manage sales technologies and tools.
  • Oversee data integrity and ensure compliance with industry standards.
  • Identify and resolve operational challenges.
  • Mentor junior team members and provide expert-level support.
  • Manage multiple programs, stakeholders, and deadlines across markets.
  • Design and execute programs that generate measurable pipeline or revenue impact.

Benefits

  • Medical, dental, and vision plans.
  • 401(k).
  • FSA/HSA.
  • Commuter benefits.
  • Tuition assistance plan.
  • Vacation and sick time.
  • Paid parental leave.
  • Bonus eligibility.
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