Sales Program Associate Director

Wolters Kluwer•Waltham, MA
•$133,400 - $238,400

About The Position

As a Revenue Operations Sales Programs Associate Director, you will lead complex projects with significant autonomy and provide expert guidance to support strategic planning. The role shapes and implements initiatives that enhance sales operations and contribute to long-term business goals. It serves as a senior advisor to management, anticipates business and industry issues, and recommends departmental or area strategy. The position solves unique problems with broad business impact, leads complex and potentially high-risk initiatives across departments, and influences project direction and resource allocation. It also communicates complex ideas and persuades senior leaders to consider different perspectives. The role requires a bachelor's degree and at least seven years of experience in relevant fields. An MBA or advanced business degree is preferred. The successful candidate will have executive stakeholder management and strategic influence, a strong understanding of B2B sales motions, experience designing programs with measurable pipeline or revenue impact, strong analytical and project management skills, and proficiency with CRM reporting, dashboards, and productivity tools. Salesforce experience is strongly preferred. The position is eligible for a bonus. The listed compensation range is $133,400 to $238,400 USD, based on the primary location; the actual offer may vary based on factors including skills, experience, and hiring location. Wolters Kluwer offers benefits and programs to support employees' needs and work-life balance. Applicants may be required to appear onsite at a Wolters Kluwer office during the recruitment process.

Requirements

  • Bachelor's degree required.
  • At least 7 years of experience in Sales Programs, Sales Strategy, Revenue Operations, Sales Operations, Business Development, Demand Generation, Field Marketing, or Sales Enablement.
  • Proven executive stakeholder management and strategic influence.
  • Strong understanding of B2B sales motions.
  • Proven experience designing and executing programs that generate measurable pipeline or revenue impact.
  • Strong analytical skills, including the ability to interpret sales data and turn insights into practical commercial actions.
  • Excellent project management skills, including managing multiple programs, stakeholders, and deadlines across markets.
  • Proficiency with CRM reporting, dashboards, and productivity tools.
  • Advanced strategic planning and project execution skills.
  • High proficiency in advanced data analytics.
  • Strong leadership and mentorship skills.
  • Expert knowledge of sales technologies and tools.
  • Thorough understanding of compliance and data integrity.
  • Skills in developing and managing training programs.
  • Exceptional problem-solving and decision-making skills.
  • Effective cross-functional collaboration with senior leadership.

Nice To Haves

  • MBA or advanced business degree.
  • Experience in SaaS, cloud, enterprise technology, or a high-growth commercial environment.
  • Salesforce experience.

Responsibilities

  • Lead and execute complex, high-impact sales operations projects.
  • Provide strategic guidance on sales compensation and incentive strategies.
  • Develop and implement advanced sales process improvements.
  • Analyze and report on comprehensive sales performance metrics.
  • Collaborate with executives to drive strategic sales initiatives.
  • Conduct needs assessments for sales training programs.
  • Evaluate, implement, and manage sales technologies and tools.
  • Oversee data integrity and ensure compliance with industry standards.
  • Identify and resolve operational challenges.
  • Mentor junior team members and provide expert-level support.
  • Anticipate business and industry issues and recommend departmental or area strategies.
  • Lead complex, potentially high-risk projects or initiatives across departments or areas and influence their direction and resource allocation.
  • Communicate complex ideas and persuade senior-level stakeholders to adopt a different point of view.

Benefits

  • Medical, dental, and vision plans.
  • 401(k).
  • FSA/HSA.
  • Commuter benefits.
  • Tuition Assistance Plan.
  • Vacation and sick time.
  • Paid parental leave.
  • Bonus eligibility.
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