Sales Professionals - Outside Sales

CFS INSURANCE SERVICES INCMillbrae, CA
Onsite

About The Position

Consider the possibilities of joining a certified Great Place to Work! As an Advance Planning Counselor (APC), you will guide families through one of life's most important decisions — pre-need cemetery and funeral planning. You are a self-motivated professional who builds genuine relationships, generates referrals, and creates a meaningful impact in the community.

Requirements

  • High school diploma or equivalent
  • Valid California driver's license with acceptable driving record
  • Sales experience, or 1–2 years of industry or equivalent experience
  • Basic computer skills in a sales environment
  • Strong work ethic and ability to work independently or as part of a team
  • Comfortable presenting to individuals and groups
  • Flexible availability beyond standard business hours
  • Desire to help others

Nice To Haves

  • CA Department of Insurance Limited Life License preferred, not required
  • Prior CRM system experience is a plus
  • Bilingual candidates are strongly encouraged to apply — Chinese, Spanish, and Tagalog speakers especially welcome.

Responsibilities

  • Consistently network and build referral sources using company tools, processes, and standards
  • Follow up with families after services to generate recommendations for pre-need and at-need arrangements
  • Maintain schedule flexibility, including evenings and weekends as needed
  • Connect with families, address their concerns, and commit to follow-through
  • Respond to inquiries in a timely, respectful, and professional manner
  • Support families through grief with compassion and care
  • Collaborate with all funeral and cemetery staff for a seamless family experience
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