Sales Professional - Outside Sales
About The Position
The Sales Professional works from home and presents at-need cemetery and pre-need arrangement services and products to consumers. The role is responsible for achieving monthly sales targets by generating and qualifying leads, scheduling appointments, presenting available options, completing contracts, and building relationships with families and community contacts. The position supports families during times of grief and maintains relationships that may lead to future service needs. The role involves substantial prospecting, including face-to-face outreach at events, door knocking, seminars, and networking with community, professional, civic, business, and organizational contacts. The Sales Professional tracks activity in a CRM system and often works evenings and weekends. The position also collaborates with management and staff to provide high-quality services and share family concerns.
Requirements
- High school diploma or equivalent.
- Funeral Directors License where required by state law.
- Life Insurance license where required by state law; the company will support obtaining licensing.
- Current state- or province-issued driver’s license with an acceptable driving record.
- Computer and technology skills.
- Goal-oriented, self-starter approach.
- Ability to speak publicly and present comfortably to small groups.
- Ability to work well independently and as part of a team.
- Ability to work a significant number of evenings and weekends.
Nice To Haves
- College coursework.
- Sales experience.
- Industry experience.
- Previous experience using Customer Relationship Management (CRM) systems.
- Bilingual ability.
Responsibilities
- Attain or exceed monthly sales revenue quotas.
- Present Dignity Memorial Personal Planning Guide electronic presentations about at-need cemetery and pre-need arrangement services and products, and explain the benefits of pre-planning.
- Guide prospective families through cemetery grounds or crematory mausoleums, listen to their needs, discuss options, and recommend suitable solutions.
- Complete contracts accurately, follow up on outstanding documents and questions, and walk families through final contracts.
- Generate leads through community outreach and professional, civic, business, and organizational networks.
- Prospect for at least 50% of the workday, including face-to-face outreach at events, door knocking, and seminars.
- Track activity levels in the Customer Relationship Management (CRM) database.
- Obtain referrals from families served through aftercare visits.
- Qualify leads, schedule sales appointments, and prepare relevant marketing materials or cultural knowledge for appointments.
- Build and maintain professional, service-oriented relationships with families; listen, communicate honestly, resolve concerns, and meet commitments.
- Support families in times of grief, including attending services or receptions.
- Maintain continuity with families from at-need services through aftercare and future planning.
- Collaborate with management and staff to provide high-quality services and improve processes.
- Share family concerns with the SCI team.
Benefits
- Medical, dental, and vision coverage.
- Flexible Spending Accounts for health care and dependent care.
- Health Savings Account with company contribution.
- Sick leave.
- Short-term disability.
- Long-term disability.
- Life insurance.
- Voluntary Accidental Death or Dismemberment Insurance.
- Dependent life insurance.
- SCI 401(k) Retirement Savings Plan with company match.
- Employee Assistance Program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
