Sales Product Specialist

Harr Motor Group•Worcester, MA

9h•Onsite

About The Position

Harr Motor Group is seeking a motivated and detail-oriented individual to join our team as a Product Specialist. As a Product Specialist, you will play a key role in assisting customers with their questions and concerns, and providing them with the necessary information to make informed purchasing decisions. This is an excellent opportunity for someone who has a passion for customer service and problem solving. Training Experience in the industry is neither expected nor needed. While experience in a previous customer service or sales position is beneficial, Harr Motor Group provides a 45 day paid training period that familiarizes trainees with the product, the sales process, and the necessary paperwork. Those with prior experience can test out of certain areas of the program in order to reach the sales floor faster, with training designed to give both our candidates and our customers their very best chance at success.

Requirements

Prior experience in a customer service or sales role preferred
Excellent communication and interpersonal skills
Open to learning new information daily, and applying lessons in live situations
Ability to work in a fast-paced and dynamic environment
Detail-oriented with good organizational skills
Familiarity with CRM systems ideal but not required

Responsibilities

Engage with customers in a professional and friendly manner to understand their automotive needs and preferences
Provide detailed information about various vehicles in our inventory, including features, specifications, and pricing
Assist customers in test driving different vehicles and addressing any questions or concerns they may have
Collaborate with the sales team to deliver exceptional customer service and meet sales targets
Maintain up-to-date knowledge of our product offerings and industry trends
Coordinate with the finance department to assist customers with their financing requirements