Sales Process Supervisor

Dobbs Equipment•Riverview, FL

About The Position

The Sales Process Supervisor is the authority and primary owner of the commercial transaction standards, ensuring coordination between our branches, sales administration, and accounting. This is an individual contributor role that holds sole accountability for protecting transaction standards and maintaining financial cleanliness of wholegood transactions. This role acts as a strategic functional leader, helps drive revenue analysis and presents critical, actionable insights directly to C-Suite executives. The job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.

Requirements

2–5 years of direct experience in revenue analysis, financial analysis, or pricing analysis.
Hands-on experience with data visualization tools, specifically Power BI.
Strong proficiency in Excel, including advanced capabilities with pivot tables, VLOOKUPs, and complex financial modeling.
High-level analytical, problem-solving, and communication skills, backed by a demonstrated readiness to present hard findings directly to C-Suite executives.
Exceptional attention to detail with an uncompromising standard for data accuracy.
Proven ability to manage multiple complex projects autonomously in a fast-paced, multi-branch environment.
Ability to communicate effectively (verbal and written)
Strong problem-solving skills.
Must be able to self-manage/self-motivate.
PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required.
Hands-on experience with data visualization tools, specifically Power BI.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Quick learner with the ability to think out of the box.
Positive attitude, good organizations skills.
Ability to multi-task in a fast-paced environment.
Ability to manage relationships, both internally and externally, and holding teammates and customers accountable.

Responsibilities

Own analysis of revenue, sales, and profitability across company to identify transaction trends, operational shifts, and margin-expansion opportunities.
Create, implement, and hold the organization accountable to key performance indicators (KPIs) specifically related to revenue realization and operational profitability.
Integrate complex data and confidently present findings, operational risks, and strategic recommendations directly to management and C-Suite stakeholders.
Responsible for the daily analysis and audit of commercial data, ensuring absolute financial cleanliness in sales P&L.
Manage the financial tracking and reconciliation of all inbound and outbound hauling for sold units.
Analyze daily and weekly reports from Purchase Orders (POs) system for freight. Compare these POs against original deal sheets and rework deal financials when unaccounted freight costs threaten margins.
Audit financial impact of "loaner" equipment provided in and out of warranty period, ensuring these costs are captured tightly under established Policy and After Sales rules.
Monitor quote activity to identify deals lacking cost recovery for items such as customer delivery, Dobbs Commitment, Travel Time & Mileage.
Track and strictly verify deal-specific data, including the installation of attachments and custom configurations, demanding that all hard costs are captured in the final margin.
Act as the gatekeeper for validation of unrecoverable warranty expenses, ensuring they are accurately coded to Policy rather than After Sales.
Accountable for achieving budget and ledger results. Proactively take action to ensure expenses are properly coded and individuals are instructed on correct procedures.
Proactively map, document, and implement best-in-class internal workflows, demanding standardized handoffs between field sales, sales administration, and accounting for sales operations areas of P&L.
Identify other recoverable expenses in P&L.