Sales Porter

Lithia & Driveway•Troy, MI

10d•Onsite

About The Position

The Sales Porter is responsible for greeting and welcoming customers in a friendly and courteous manner, assisting them promptly and professionally. This role involves preparing vehicles for customers by installing seat covers and floor mats, identifying the sales representative with whom a customer has an appointment, and notifying them. The Sales Porter will also drive vehicles between the service lane and parking lot, retrieve customer vehicles, and maintain the neatness and organization of the parking lot and work area. Additionally, the role includes performing clerical tasks, reporting safety concerns, and maintaining a valid driver's license. The company is committed to equal employment opportunity and considers qualified applicants regardless of criminal histories. Lithia & Driveway's mission is 'Growth Powered by People,' aiming to create a workplace that fosters ideas and opportunities to 'Earn Customers for Life' by enhancing the customer experience across all channels. As the largest automotive retailer in North America and a Fortune 500 company, Lithia & Driveway offers extensive career possibilities in various departments.

Requirements

Strong attention to detail
Sense of urgency
Excellent communication
Basic computer skills
Attention to detail
Acceptable driving record and a valid driver's license in your state of residence
High School graduate or equivalent, 18 years or older required.
Must be able to maintain a valid local area driver's license.

Responsibilities

Greet and welcome customers in a genuinely friendly and courteous manner.
Assist all customers promptly and professionally.
Install disposable seat covers, steering wheel cover, and floor mats in vehicles as necessary.
Identify the sales representative with whom the customer has an appointment and notify that sales representative.
Drive vehicles from the service lane to their proper places in the parking lot.
Retrieve customer vehicles from the parking lot when their bill is paid or as directed by sales.
Moves and works with vehicles to maintain vehicle display and support vehicle sales activities.
Maintain the parking lot in a neat and organized manner.
Maintain a clean and organized work area.
Perform various clerical tasks as assigned by management.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
Other duties as assigned.