Sales Plays Program Manager

Visa•San Francisco, CA

49d•Hybrid

About The Position

The Program Manager for Sales Plays role will focus on owning and supporting activities around playbook and framework optimization, standardizing metrics, actionable insights, seller engagement, content governance with the focus on the Global priority sales motions known as Sales plays. As a Program Manager, you will be responsible for supporting stakeholder communications by preparing tailored decks for monthly alignment sessions and quarterly insights, ensuring content is customized for regional, business unit, and leadership audiences. You will manage the Sales Play Teams sites, maintaining up-to-date resources, templates, and best practices, while auditing content and managing access permissions. Your role includes consolidating global readiness and regional activation calendars, documenting and sharing activation best practices. You will collaborate with enablement teams and go-to-market teams to build, update, and organize enablement materials such as guides, playbooks, and onboarding decks. Additionally, you will prepare and distribute regular reports on activation progress, adoption, and feedback for the AI roleplay platform, analyzing data to extract actionable insights. Finally, you will lead the development of AI roleplay scenarios and train enablement partners and sellers on tool usage, while managing governance and administrative responsibilities including group setup, reporting lines, and enrollment. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Requirements

5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Nice To Haves

6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Skilled in developing scalable documentation such as how-to guides, playbooks, and onboarding toolkits that support consistent execution and learning across teams.
Strong enablement effectiveness measurement strategies, key performance indicators, and translating insights into recommended actions
Intuitive ability to tailor messaging & communication to best enable target audience
Good working knowledge of AI and leveraging across content discovery and delivery
Excellent interpersonal skills in cross-functional partnership, effective communication, extensive collaboration, and as a team player
Ability to problem-solve proactively and creatively while being able to adapt and work around evolving needs, priorities, and deadlines
Discipline in being organized, planning and prioritizing across multiple projects with minimal oversee, driving impact independently

Responsibilities

Owning and supporting activities around playbook and framework optimization
Standardizing metrics
Actionable insights
Seller engagement
Content governance with the focus on the Global priority sales motions known as Sales plays
Supporting stakeholder communications by preparing tailored decks for monthly alignment sessions and quarterly insights, ensuring content is customized for regional, business unit, and leadership audiences
Managing the Sales Play Teams sites, maintaining up-to-date resources, templates, and best practices, while auditing content and managing access permissions
Consolidating global readiness and regional activation calendars, documenting and sharing activation best practices
Collaborating with enablement teams and go-to-market teams to build, update, and organize enablement materials such as guides, playbooks, and onboarding decks
Preparing and distributing regular reports on activation progress, adoption, and feedback for the AI roleplay platform, analyzing data to extract actionable insights
Leading the development of AI roleplay scenarios and train enablement partners and sellers on tool usage, while managing governance and administrative responsibilities including group setup, reporting lines, and enrollment