Sales Program Manager

RBGlobal-posted 5 days ago
Full-time • Mid Level
Westchester, FL
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The Sales Program Manager drives the long-term success of strategic Sales initiatives. This role ensures that high-impact programs deliver measurable business value—from initial implementation through full lifecycle management. The Sales Program Manager serves as a proactive business partner and trusted problem solver, designing scalable approaches, monitoring adoption and performance, and collaborating with stakeholders to maximize impact. This role leverages reporting, technology, and process insights to inform decisions, optimize program effectiveness, and ensure initiatives meet organizational goals. The Sales Program Manager partners closely with Sales Leaders and the Sales Training team to ensure programs align with priorities, address training gaps, enhance adoption, and deliver measurable business results. What you'll do: Strategic Sales programs deliver measurable value and sustained business impact. Program execution achieves adoption, efficiency, and alignment with Sales priorities. Stakeholders and participants have a clear, engaging, and effective experience. Leadership has visibility into progress, outcomes, and opportunities for optimization. Continuous improvement opportunities are proactively identified and implemented, enhancing long-term results.

  • Lead the day-to-day management of assigned Sales programs, ensuring adoption, engagement, and alignment with organizational priorities.
  • Design and refine program structures, frameworks, and processes to optimize effectiveness, ensure consistent delivery, and enhance efficiency across initiatives.
  • Develop and maintain detailed program documentation, timelines, and performance measures.
  • Collaborate closely with the Sales Training team on content development and delivery, guide partner teams to available training resources, and drive adoption of program materials.
  • Identify training gaps, communicate enhancements, and work with Sales Training to resolve issues.
  • Partner with Sales Leaders to communicate program objectives, solicit and incorporate feedback, provide supportive accountability, and make adjustments as needed to ensure program success.
  • Partner with cross-functional teams (Support, Product, Operations, Finance, etc.) to align objectives, remove roadblocks, and drive collaboration.
  • Track and analyze key metrics to monitor performance, identify trends, and inform strategic recommendations.
  • Apply strong project management and organizational skills to proactively manage all program aspects, balance deliverables, follow up on open tasks, and utilize project management tools effectively.
  • Support continuous improvement by gathering stakeholder and participant feedback and implementing enhancements to programs and processes.
  • Deliver clear, concise reporting and executive-level updates to communicate outcomes, risks, and opportunities.
  • Lead through influence—driving accountability and collaboration across multiple teams and levels of the organization.
  • Maintain a constant focus on driving business results and ensuring Sales programs deliver measurable value.
  • Strategic thinker: Designs programs and initiatives that align with Sales strategy and business goals.
  • Independent & accountable: Works autonomously to manage programs while driving measurable outcomes.
  • Process- and efficiency-oriented: Develops scalable frameworks and continuously optimizes workflows.
  • Results-driven: Ensures programs deliver adoption, impact, and measurable business value.
  • Influential collaborator: Builds alignment and drives accountability across multiple teams.
  • Leads through influence: Effectively motivates, guides, and aligns cross-functional teams and stakeholders without direct authority to achieve program objectives.
  • Data- and technology-savvy: Uses reporting, analytics, and technology tools to inform decisions and enhance program success.
  • Project management & organizational excellence: Proactively manages all program aspects, balances deliverables, follows up on tasks, and leverages project management tools.
  • Exceptional communicator: Effectively conveys insights, progress, and recommendations to leadership and stakeholders.
  • Sales-savvy: Understands the Sales process and partners effectively with Sales Leaders; prior Sales experience preferred.
  • 5 or more years of experience in program or project management, preferably supporting Sales or Go-to-Market functions.
  • Strong familiarity with Sales processes and methodology; direct Sales experience preferred.
  • Proven success managing cross-functional programs with multiple stakeholders and competing priorities.
  • Exceptional project management and organizational skills, with demonstrated ability to manage multiple complex initiatives, follow through on open tasks, and drive deliverables to completion using program management tools.
  • Strong business acumen and ability to connect strategic goals to operational execution and measurable results.
  • Experience leveraging reporting, analytics, and technology tools to drive program effectiveness and inform decisions.
  • Excellent written and verbal communication skills, including executive presentation capabilities.
  • Sales-savvy: Understands the Sales process and partners effectively with Sales Leaders; prior Sales experience preferred.
  • Strong familiarity with Sales processes and methodology; direct Sales experience preferred.
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