Sales Outfitter Firearms-Full Time

Bass Pro Shops•Hamburg, PA
•Onsite

About The Position

The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers. This role supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. The Sales Outfitter provides a legendary experience for every customer, every time by assisting customers in making buying decisions, identifying and evaluating customer needs, making product recommendations, and promoting programs including CLUB membership, VOC and IN Store Pick up. They ensure 4473 Forms are completed thoroughly and accurately, and obtain the ability to demonstrate product to customers. Additionally, they organize and maintain merchandise within the retail store for sales at the Gun Counter, replenish product on shelves as required per merchandising guidelines, remain a product expert through ongoing product knowledge training, and stay knowledgeable of advertised sales, maintaining pricing and signing. This role also assists with seasonal floor merchandise moves and keeps the work area clean, neat, and well-stocked with supplies, while following all company policies and procedures.

Requirements

  • Minimum Degree Required: High School Diploma or equivalent
  • Experience: 0-2 years of experience in Retail
  • Must be 21 years of age or older
  • Knowledge and Experience Product knowledge of Firearms and Ammunition
  • Knowledge in ATF Federal and State Regulations
  • Customer Service and Sales of Firearms and Ammunition
  • GCA
  • Ability to Merchandise and Stock Merchandise

Responsibilities

  • Maintain Counter Sales and Customer Service for Firearms.
  • Perform Floor and Counter Sales of other Hunting Merchandise.
  • Greet and acknowledge all customers in a prompt and friendly manner.
  • Handle merchandise with care.
  • Provide information, assistance, and direction to customers.
  • Identify and evaluate customers’ needs.
  • Make product recommendations based off of this analysis.
  • Promote programs including, but not limited to CLUB membership, VOC and IN Store Pick up.
  • Ensure 4473 Forms are completed thoroughly and accurately.
  • Demonstrate product to customers.
  • Organize and maintain Merchandise within the retail Store for Sales at Gun Counter.
  • Replenish product on shelves as required per merchandising guidelines.
  • Remain product “expert” through ongoing product knowledge training.
  • Remain knowledgeable of advertised sales; maintain pricing and signing.
  • Assist with Seasonal Floor merchandise moves.
  • Keep work area clean, neat and well stocked with supplies.
  • Follow all company policies and procedures.

Benefits

  • Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
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