Sales Order Planner

LED FastStart•Shreveport, LA

About The Position

SLB is seeking a motivated Sales Order Planner to support our Data Center infrastructure solutions business. The Sales Order Planner is responsible for managing customer sales orders from order entry through delivery execution while ensuring alignment between customer requirements, project schedules, production capacity, and material availability. The role serves as a key communication link between Project Management, Production Planning, Procurement, Manufacturing, and Logistics to proactively identify and mitigate delivery risks. A primary responsibility of this position is to maintain regular communication with Project Management regarding medium- and long-term delivery commitments, schedule constraints, capacity limitations, material shortages, and any risks that could impact customer milestones.

Requirements

Bachelor’s degree in Engineering, Supply Chain Management, Business, Economics, or a related field.
Minimum of three years of experience in production planning, sales order planning, supply chain, or a related area.
Working knowledge of SAP or a comparable enterprise resource planning system.
Clear and effective communicator, able to convey complex concepts in both individual and group settings.
Fluent in English, with advanced written and verbal communication skills.
Must be authorized to work in the United States without current or future visa sponsorship.

Nice To Haves

APICS certification is preferred but not required.

Responsibilities

Ensure sales order dates are aligned with project schedules, production plans, and customer requirements.
Monitor order status from release through shipment and delivery completion.
Coordinate order prioritization based on project needs and business objectives.
Identify medium- and long-term delivery risks related to capacity, material shortages, engineering changes, supplier constraints, or production delays.
Develop and maintain delivery risk assessments for assigned projects and product lines.
Escalate potential schedule impacts in a timely manner and recommend recovery plans.
Track risk mitigation actions through closure.
Serve as the primary planning interface between Supply Chain and Project Management teams.
Provide routine updates on delivery commitments, forecasted completion dates, and schedule performance.
Communicate potential impacts to project milestones and customer deliveries.
Participate in project review meetings and support schedule alignment discussions.
Ensure project managers have accurate and current information regarding delivery status and risks.
Support demand planning and capacity planning activities.
Analyze backlog, forecast demand, and production constraints to support delivery commitments.
Collaborate with Production Planning to balance customer priorities and manufacturing capacity.
Monitor key performance indicators related to on-time delivery and backlog management.
Work closely with Procurement, Manufacturing, Engineering, Logistics, and Customer Service teams to support successful order execution.
Coordinate actions required to resolve shortages, schedule conflicts, or customer delivery issues.
Facilitate communication across departments to ensure alignment on priorities and commitments.
Support initiatives that improve delivery performance, planning accuracy, and customer satisfaction.
Develop reports and dashboards to improve visibility of delivery risks and order status.
Identify process improvements that enhance